Sales Executive

Kelly Turner

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Major Accounts Manager

Develop long-lasting relationships on foundation of trust, integrity, and outstanding performance.

Results-driven and highly qualified Sales & Account Management professional with over 25 years of experience and success in B2B outside sales, marketing, and new business development. Adept at educating clients on company services, acquiring new accounts, expanding client base, and ultimately generating higher levels of revenue.

Expertise in:

•Product / Service Knowledge

•Salesforce.com

•Account Management

•Business / Revenue Growth

•Living People Service Profit

Professional Experience

FedEx Services, Madison, WI 2019-3/2024

Account Executive/Market Development

• Develops new business and grows revenue by identifying potential new customers, conducting background research on potential customers, discussing the customer’s supply chain with decision makers and other appropriate customer representatives, analyzing customer needs, and developing and implementing solutions.

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.

• Coordinates and collaborates with internal teams, such as sales counterparts as well as other internal partners to provide a seamless and outstanding customer experience.

• Regularly engages with customers to ensure customer understanding of FedEx services and to maximize customer utilization of FedEx services.

• Fosters an outstanding customer relationship by providing regular business reviews, entertaining customers, developing solutions, exhibiting outstanding communication skills, both oral and written, and learning the customer’s business.

• Leverages new and existing technology tools such as internal systems, mobile devices and power point.

• Demonstrates initiative, organization, discipline, and adaptability while working in a team environment

OFFICE MAX / DEPOT, Madison, WI 2004 - 2019

Major Accounts Manager

Responsible for managing $4M portfolio with focus on major accounts, higher education, government, and mid-market companies. Directed departments such as technology, furniture, cleaning, break room, and print projects.

•Facilitated account development through client acquisition, effective marketing strategies, and by driving sales through consistent follow-up activities.

•Collaborated with other sales representatives, improving productivity and strategies to meet targeted revenue objectives.

•Cultivated relationships with clients, educating on service or product specifications, including features, advantages, and benefits.

•Consistently attained sales and margin quotas by upwards of 110% or more.

•Developed strategic plans, facilitating long-term business relationships and providing value to customer.

•Achieved over 100% to goal for technology sales and adjacent product lines by completing print services.

•Ranked #1 in peer comparison, WI market 2005, 2006, 2008, 2010, 2012, 2016.

•Leader and main contact for “A Day Made Better” charity event in Wisconsin, delivering over $2500 in free product to 3 deserving teachers.

PITNEY BOWES INC., Minneapolis, MN & Madison, WI 1999 - 2004

Account Executive

Developed and enhanced revenue by maintaining existing B2B account base, prospected for new accounts, and created campaigns with successful calls-to-action while building rapport with customers.

•Exceeded sales goals by growing new accounts through cross-selling product lines and securing new key accounts through cold-calling, networking, and outside sales efforts.

•Developed and retained new business while increasing market share and meeting quarterly sales goals.

•Recognized for top sales professional in sales revenue in 2001, 2002, 2003, 2005, and 2006.

•Attended Achieved Sales leadership conference in 2001, 2002, 2003, and 2006.

•Trained and mentored new hires on a regular basis, ensuring confident sales associates.

Technical Experience

AS400 Microsoft Office: Word, Excel, PowerPoint,

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