Executive Assistant Sales Training

Objective: To Master a career, that helps me to help others and build an industry with the right skills

Education:

Westchester Community College Currently Communication and Mass Media AAS

BPSS NY Teaching License 2021 (Licensed) Dental Instructor (Lecture/Lab)

Fortis Institute 2011-2012 (Dental Assisting Certificate)

(Radiology Licensed (New Jersey)

INTAD Institute for Professionals 2007 (Certified Executive Assistant)

Bishops Centenary College 2001-2006 (High School Diploma)

Work Experience:

RAY AMERICA - 2022 – Present

Digital Dental Training Specialist

Develop and implement sales training programs, including functional sales onboarding curriculum, ongoing skill development, product knowledge, and sales process training.

Play an active role in the functional onboarding of our sales team including shadowing new hires, existing and new TC product training, and how to execute a quote for a dealer (CPQ process).

Evaluate training priorities and establish a sales training roadmap with the Head of Sales and leadership.

Become a product expert and internalize key value propositions of our products and services.

Support new product launches by working cross-functionally to deliver effective training and best practices by working closely with our Go To Market team to understand what the product does and to ensure flow of content created by the Go To Market team.

Design and deliver engaging and interactive training sessions using instructional techniques and formats, such as classroom training, workshops, e-learning modulus, and role-playing exercises.

Create training materials, including presentations, training manuals, job aids, and online resources to support learning objectives.

Evaluate the effectiveness of training programs through assessments, surveys, and feedback mechanisms, anchored on improvement in sales performance of the field team driving increased sales results, and make adjustments as necessary to improve outcomes.

Partner with sales leaders and the functional people business partner to provide coaching and reinforcement of training concepts, as well as identifying individual development opportunities.

Stay current on industry trends, sales techniques, and best sales training practices to enhance training content and deliver methods continuously.

Manage training logistics, including scheduling venue coordination, and participant registration, to ensure seamless execution of training initiatives.

Track training metrics and report to stakeholders regularly on training effectiveness, participant performance, and ROI.

Serve as a mentor and resource for the sales team, providing ongoing support and guidance to help them achieve their sales goals.

Serve as a Business Development Manager for a vacant market if and when needed.

RAY America August 2022 – December 2022

Marketing Associate Assistant

Create Marking Ideas for trade shows

Collect Maintain Data

Attend Tradeshows

Maintain Company’s website

Find new technology/software to implement for product advertising

Professional Dental Assistant School – Norwalk, Connecticut – Currently (Saturdays)

Dental Instructor

Prepare Lab Material

Teach Program Modules

Chairside Assisting

Infection Control Techniques

Dental Assisting Protocols

Dental Radiology

Dental Procedure tray set-up

Student Attendance/Grading

Zollege College –January 2022 to May 2022 Buckhead (Georgia)

Dental Instructor (Temporary)

Prepare Lab Material

Demonstrate Dental Procedures

Order Supplies

PowerPoint Presentation

Training on all dental procedures

Student Interviewing

Administer Exams

Dental X-rays

Infection Control

Westchester School for Dental Assistants 2018 April 2022

Lead Instructor/ Academic Advisor

Enforce classroom management and ensure that safety precautions are adhered to.

Adhere to all state and other licensing requirements mandated by the state and/or the profession.

Prepare for each class by reviewing the curriculum, lab stations, and presentations provided and deliver lectures, supplementing real-life work experience as needed.

Demonstrate dental skills/procedures, including x-rays, and assist students as they practice hands-on in the lab.

Remain aware of current practices and industry standards and update curriculum as needed.

Prepare students for all portions of the DANB exam by evaluating student performance and making any necessary adjustments to meet student learning needs.

Maintain good communications and working relationships with appropriate staff, appropriate agencies, and class site location staff.

Maintain good communications and work effectively with all other offices of the college on matters concerning the program.

Adhere to procedures and policies for the smooth day-to-day operation of the program.

Attend and participate in professional development activities and teacher meetings as required.

Institute for Family Health, Dental Clinic 2017 to 2019

Lead Dental Assistant/1199 Union Representative

Assisting the dentist during a variety of treatment procedures

Taking and developing dental radiographs (x-rays)

Asking about the patient's medical history and taking blood pressure and pulse

Serving as an infection control officer, developing infection control protocol and preparing and sterilizing instruments and equipment

Helping patients feel comfortable before, during and after dental treatment

Providing patients with instructions for oral care following surgery or other dental treatment procedures, such as the placement of a restoration (filling)

Teaching patients’ appropriate oral hygiene strategies to maintain oral health;

(e.g., tooth brushing, flossing and nutritional counseling)

Taking impressions of patients' teeth for study casts (models of teeth)

Performing office management tasks that often require the use of a personal computer

Communicating with patients and suppliers (e.g., scheduling appointments, answering the telephone, billing and ordering supplies)

Helping to provide direct patient care in all dental specialties, including orthodontics, pediatric dentistry, periodontics and oral surgery

Judicial Education Institution 2014 2017

Human Resource Specialist

Conducts training, workshops, etc. on HR processes, policies, procedures, and practices for existing and new employees;

Manages the logistics of trainings, workshops, seminars, etc. that include but are not limited to professional development, new employee orientations & training, etc.

Performs administrative tasks to ensure the effectiveness of the benefits program;

Oversees the project that will automate HR documents (i.e. internal forms, new hire paperwork, orientation packages, etc.);

Uses computer applications or other automated systems in performing work assignments;

All other duties, as assigned.

Handle Projects well

Hackensack University Hospital 2012 to 2014

Dental Assistant

Assist Residents

Stock rooms

Attend Lectures

Assist Specialty Dentist

Applied four-handed dentistry.

Capture Panoramic/Cephalometric X-rays

Skills/Certification

Executive Assistant

MICROSOFT OFFICE (PowerPoint, Excel, word, Publication)

Classroom Management

CPR Trained

TEACHING TRAINING Licensed (NY)

INFECTION CONTROL (DANB) Certified

RADIOLOGY LICENSED (New Jersey)

DENTRIX software

OnDemand 3D Software

Real Guide 3D Software

Invivo 7 3D Software

RAYFace 3D Facial Software

RAYDENT 3D CAD/CAM Designer

My Story

Ms. Amina Ward is a native of the Caribbean, Trinidad to be exact. She has always had a passion for teaching and helping others learn. She began her journey by migrating from Trinidad in 2010 to the United States.

Her first stop was to become a dentist, but because she needed to get on her feet right away, Ms. Ward took the shorter way and enrolled in a Dental Assisting course at Fortis Institute in Wayne, New Jersey. She then applied her skills and knowledge learned, In the field of dentistry, she mastered dental assisting skills. Doctors enjoyed working with her because she is always on top of things when it comes to any procedure or task given.

In 2018, Ms. Ward decided she wanted to take her career to the next step, she applied to become a dental instructor at the Westchester School for Dental Assistants and taught there for a period of five years both day and night classes. She also worked temporarily at Zollege College school in Atlanta on Saturdays, building the integrity of their dental program. While pursuing her passion, she continues to finish her degree in communications and mass media, as she has always dreamt of becoming a journalist.

Currently, Ms. Ward works at a reputable radiology company, which is globally known, her position as the Digital Training Specialist, is the train the end-users (dental staff) on capturing the most precise dental X-rays along with reading and understanding the image in a three-dimensional software. She also creates digital workflows for the dental office, training the staff on how to scan, design, and print.

In her free time, she enjoys spending time with her teenage daughter, going to museums, and travelling.

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