Rita Johnson
Statesboro, GA *****
*************@*****.***
High-energy professional, with a successful 15 years background in multi-site management and employee relations. Dedicated and passionate about providing excellent customer service and exceeding project management and process reengineering. Adapt at drastically reducing turnover rate and building motivated service and management.
Authorized to work in the US for any employer
Work Experience
General Manager
Burger King - Pooler, GA
February 2023 to Present
•
Warehouse Worker
Unis
May 2022 to Present
Verified freight that's being unloaded out of containers and trailers Warehouse Worker
Walmart Distribution Center
June 2021 to June 2022
Load and unload trailers and containers
Verified freight on dock
license forklift driver
General Manager
Popeye's Restaurant
September 2016 to June 2021
• Maintained Inventory& Cost Containment.
• Managed development and performance quality for staff over 40 employees.
• Control food and labor cost.
Assistant Manager
Krystal Restaurant
October 2011 to August 2016
• In charge of all area of operation for quick service restaurant with $1 million annual sales. Controlled beverage, food and labor cost. Maintain an outstanding sale product mix while forecasting sales trends for successful operations. Oversee food and beverage orders following guidelines and forecasts. Managed development and performance quality for a staff of over 25-50 employees. Coordinated scheduling within all depart-ents.
• Skilled in budget development and implementation.
• Maintained Inventory & Cost Containment.
• Reversing Negative Operational Trends
Manager
Popeye's Restaurant
March 2007 to October 2011
• Obtain profit contribution by managing over 25+ staff, establishing and accomplishing business objectives.
• Develops strategic planning by studying technological and financial opportunities; presenting assumptions;
recommending objectives.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating re-sources; reviewing progress; making mid-course corrections. Education
St. Leo University
2015 to Present
BA in Criminal Justice
Strawyer University
August 2012
High School Diploma
Windsor Forest High School
June 1993
Skills
• Inventory
• Inventory control
• Ordering
• Satisfaction
• Budget
• Sanitation
• Cash Handling
• Customer Service Skills
• Inventory Management
• Management
• Sales
• Scheduling
• Team Building
• training
• Merchandising
• Word
• Microsoft Excel
• Labor Cost Analysis
• Restaurant Management
• Warehouse Distribution Experience
• Warehouse Experience
• Forecasting
• Profit & Loss
• Payroll
• Strategic Planning
• English
• Leadership
• Restaurant experience
Certifications and Licenses
Forklift Certification
ServSafe Certified
Food Handler Certification
Additional Information
Skills&Abilities
Management
• Oversaw overall operation and ensure top store performance. Administered budget, P&L, strategic financi-al planning and accrual. Maintain ordering and inventory supply.
• Planned and led new restaurant location opening. Attached, hired and train 25+staff.
• Reduce shortage by conducting shift inventories and holding staff accountable for excessive food waste.
• Consistently maintained high level of cleanness, organization, storage and sanitation of food and beverage product to ensure quality.
Sales
• Consistently ranked in the top five for highest in sale in direct.
• Reduced food and beverage cost through effective supervision and inventory control; result in increased pro-fit margin.
• Ensure a high level of satisfaction by delivering personal attention to customer to generate repeat clientele.