Donysia Pollock
Jacksonville, FL *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Popeye's Restaurants-Jacksonville, FL
April 2024 to Present
As a Cashier at Popeyes, I am responsible for providing exceptional customer service, handling cash and credit transactions, and maintaining a clean and organized store environment.
• My Key Responsibilities:**
• Greet customers warmly and provide a friendly, welcoming atmosphere in the store
• Accurately process customer transactions using the point-of-sale system, handling cash, credit card payments, and coupons
• Manage cash register operations, including counting and reconciling daily till counts
• Maintain a clean and organized workspace, adhering to health and safety standards
• Restock supplies and merchandise as needed
• Work efficiently during peak periods to minimize wait times for customers
• Maintain a positive and professional demeanor in all interactions with customers and team members
• What I Can Expect:**
• A dynamic and fast-paced work environment with a fun-loving team
• Opportunities for growth and development in a growing company
• Competitive pay rates and benefits package
• Discounts on food purchases for yourself and your family
• Flexible scheduling to fit your needs
• Recognition and rewards for excellent performance
• Requirements:**
• Friendly, outgoing, and customer-focused personality
• Ability to work in a fast-paced environment with minimal supervision
• Basic math skills and attention to detail
• Ability to lift up to 25 pounds occasionally
• Availability to work varying shifts, including evenings, weekends, and holidays
• What I Can Bring: **
• Previous experience in a retail or food service environment is a plus
• Basic computer skills and familiarity with point-of-sale systems
• Strong communication and problem-solving skills
• Ability to work effectively as part of a team
Athletic Trainer
Edward Waters University Athletic Department-Jacksonville, FL September 2023 to Present
An Athletic Trainer is responsible forevaluating athletes’ conditions, designing personalized exercise and nutrition plans, diagnosing and treating sports-related injuries, providing rehabilitation services, and offering guidance on maintaining overall health and fitness.Their exact responsibilities can depend on the employer, but some common duties include4:
• Delivering athlete medical care and providing first aid techniques.
• Answering patient questions empathetically and helpfully.
• Monitoring athletic events and team practices.
• Performing initial athletic training evaluations.
• Acting as a liaison between the patient and physicians, support staff, and medical assistants. Education
Bachelor's degree in Sports Management
Edward Waters College - Jacksonville, FL
August 2023 to Present
High school diploma
Charles W Flanagan High School - Pembroke Pines, FL August 2019 to June 2023
Skills
• Communication skills,
• strong active listening skills
• Stress tolerance.
• Empathy and compassion.
• Attention to detail
• Customer service
• Communication skills
• Custodial experience