Customer Service Accounts Receivable

Thelmaann Legates

Administrative Professional

302-***-**** *********@*****.*** HOUSTON, DE

Accomplished Administrative and Customer Service Professional offering over two decades of dedicated service to a single employer. Demonstrates expertise in effectively managing Accounts Receivable/Payable and excelling as a standout Buyer Assistant. Recognized for consistently surpassing collection targets and earning acclaim for exceptional customer service skills. Proven career history of enhancing operational efficiency and fostering positive client relationships, making significant contributions to organizational success. CORE COMPETENCIES

Project Management Expertise Customer Service Excellence

Team Leadership and Collaboration Long-Term Dedication

Accounts Receivable Management Accounts Receivable Management

Problem Resolution Divisional Sale Transition

Efficient Time Management Logistics Industry Expertise PROFESSIONAL EXPERIENCE

AR/AP/Customer Service Rep/Buyer Assistant July 1997 – Dec. 2023 Burris Logistics Milford, DE

Burris Logistics is a family-owned and operated third-party logistics company providing partnerships for dependable supply chain management. Our solutions include food service redistribution, freight management, and information technology.

» Led and managed the Accounts Receivable operations at Burris Logistics for more than a decade, displaying a steadfast commitment to financial responsibilities.

» Excelled concurrently as a Buyer Assistant, contributing to the organization's success, and demonstrating the ability to multitask effectively.

» Achieved consistent success by surpassing collection targets by an impressive 20%, highlighting a proven history of meeting and exceeding financial goals.

» This key accomplishment underscored a strong financial acumen and strategic approach to managing Accounts Receivable responsibilities.

» Earned recognition for exceptional customer service skills, emphasizing a dedication to providing high-quality service that goes beyond expectations.

» This customer service acknowledgment reflected a commitment to fostering positive relationships with clients and stakeholders, contributing to overall customer satisfaction.

» Effectively resolved 100% of customer service issues within an 18-month period while overseeing Accounts Payable for Butcher Box, a Burris partner.

» Managed the complex details of Accounts Payable during the division's sale, highlighting adaptability and a solution-oriented approach during transitional phases. EDUCATION

Associate Degree – Accounting Delaware Technical Community College

Associate Degree – Business Administration Delaware Technical Community College TL

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