Dental Assistant Customer Service
Resume:
Adelina Gonzales
Contact
Adey**.ag@gmai
l.com
Dedicated tax preparer with 2 years of experience providing accurate and efficient tax services. Known for exceptional customer service, reliability, and attention to detail. A fast learner who thrives in dynamic environments and ensures clients receive top- notch assistance during tax season. Bilingual in English and Spanish and can work individually or in a team setting.
Key Skills
Energetic
Detail-orientated
Leadership Skills
Problem Solving
Team Builder
Communication
Great Customer
Skills
Organized
Bilingual
English/Spanish
Experience
Tax Prepare • Liberty Tax Services
Reviewed financial documents to prepare tax returns Research tax strategies to determine potential deductions and liabilities. Collaborate with other team members to devise long-term plan and strategies. Interview clients to determine the best way of addressing their needs. Prepare continuously for major tax deadlines throughout the year. Dental Assistant • Little big kids pediatric dentistry Educate patients and parents on oral healthcare practices. Perform pediatric prophylaxis, fluoride application, X-rays, and sealants procedures. Assist chairside during restorative procedures.
Ensure a positive dental experience for pediatric patients. Prepare treatment rooms and ensure sterilization of instruments. Document dental care services accurately in patient’s records. Dental Assistant • Chalet Dental
Consulted with 100+ patients weekly providing information and reassurance of dental care/procedures
Led the introduction of Dentrix to the dental office to streamline scheduling, increasing patient flow by 12% and allowing for an extra 2 patients per day. Completed radiographs, organized various dental materials for procedures, including cement, amalgam, composite and impressions.
Assist dentist with treatment procedures, increasing patient satisfaction by 85%. Dental Assistant/ Receptionist • Children’s Village Pediatric Dentistry Assist during routine dental cleanings, surgeries and other dental procedures utilizing 4-handed dentistry techniques.
Reviewed 400+ monthly patients’ chart and logged patient data during exams and procedures.
Obtained and developed 100% of dental radiographs. Provided patient services including consultations and referrals. Perform basic accounting tasks such as taking patients payments and preparing billing statements.
Education
Early childhood • Yakima Valley Community college• Yakima WA Medical Office info Technology • Big Bend Community College • Mosses Lake Bilingual Para Professional •Yakima Valley Community College • Yakima WA
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