Customer Service North Carolina
Resume:
professional summary
experience
education
Greenville, NC 27858
W: *********@*****.***
Complex Problem Solving Abilities
Outstanding Communication
Great Time Management
Ability to Interpret Data
Highly Motivated
OSHA Certified
skills
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joseph david
riley
edwards
j e
Dedicated professional with high-level skill in budget development, project scope and risk management. Demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Nash Building Systems Tarboro, North Carolina
May 2020 - Current
Sales manager
Established long-lasting relationships with customers to maintain high retention and satisfaction
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Led strategic decision-making in situations with limited information and tight time constraints.
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• Developed and implemented marketing strategies to achieve business goals.
• Interpreted blueprints, schematics and engineering drawings to complete projects. Developed strong relationships with key vendors and carriers to optimize supply chain performance and meet deadlines
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• Oversaw customer service processes, resolving any issues that may impact client satisfaction Led project planning and development, quality control and final review to control milestones and deliverables.
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Tarboro Fire Department Tarboro, North Carolina
November 2018 - August 2021
Volunteer Firefighter
• Trained to stay up to date with new procedures and emergency and rescue activities.
• Evaluated emergency scenes to assess injuries and request necessary resources.
• Conducted public education programs on fire safety and prevention within community. Pelicans Tarboro, North Carolina
March 2016 - August 2020
Manager
• Trained employees to meet operational guidelines, expectations, and company polices.
• Tracked labor, sales, inventory, and managed operations to maximize profits.
• Set sales targets and developed marketing plans to achieve goals. Associate in Science (A.S.)
Edgecombe Community College, Tarboro, North Carolina May 2022
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