Scrum Master Project Manager
Resume:
Vijay Pothukanuri
**********@*****.***
PROFESSIONAL SUMMARY:
● Over 10+ years of experience as Senior Project Manager, Agile Scrum Master, Product Owner and Business Analyst in Software Development Life Cycle (SDLC) including Requirements Elicitation, Documentation, Agile and Waterfall Methodologies
● SAFe® Certified Release Train Engineer
● SAFe® Certified Scrum Master
● SAFe® Certified Product Owner/Product Manager
● PMI-ACP® Agile Certified Practitioner
● Planning, Financial Analysis, Process Management, Development and Implementation of Complex Projects
● Strong ability to work independently and in team environment to establish excellent relationships
● Conduct Stakeholder Analysis for thorough understanding of the process and various roles and responsibilities of the team members
● Solution-driven Expert with exceptional problem-solving, multitasking, and decision- making skills
● Resolve Team conflict, motivate cross-functional teams, and understand project objectives to produce high-quality deliverables
● Project health status and financial reporting - communicate major milestones, identify potential risks and provide continuing direction towards successful implementations
● Application Lifecycle Management Tools: Jira, Rally, Azure DevOps, MS Project, MS Visio, MS 365, Mural, Lucid chart
● Program Manager (PM) in documenting Scope, Vision and Feasibility of the project
● Extensive experience in documentation of business requirements and system functional specifications including BRD and FRD
● Conducted Stakeholder analysis for through understanding of the process and various roles and responsibilities of the team members
● Created project work plans to work with architecture, development and testing
● Created Functional Design Documents, Impact Analysis and Product Backlog Refinement
SKILLS:
Agile – 12Yrs
Scrum – 11Yrs
Waterfall – 5Yrs
Kanban – 8Yrs
Jira – 8Yrs
Rally – 3Yrs
Azure DevOps – 2Yrs
Mural – 4Yrs
Lucidchart – 2Yrs
MS Excel – 12Yrs
MS Visio – 12Yrs
MS Project – 4Yrs
MS 365 – 5Yrs
PROFESSIONAL EXPERIENCE:
Everi Holdings Inc. – Las Vegas, NV May 2023 – Present Project Manager/Agile Scrum Master
● Leads the activities of assigned projects, including gathering requirements, creating schedules and rollout plans, and overseeing production, operations, and technical activities
● Conduct Daily Scrum Meetings, review Iteration Backlogs in timely manner and escalated roadblocks to find quick resolutions
● Facilitate with Product Owners with regards to Product Backlog, Iteration Backlog, Iteration Burndown
● Refinement requirement dependencies and negotiate priorities with Product Owner and Subject Matter Experts (SME)
● Manage project risk and issues and track activity progress to ensure project goals are achieved in timely manner
● Coordinate multiple teams to self-organizing and optimizing for successful iteration execution – Team to improve data accuracy and operational efficacy
• Monitor business process and various release processes as appropriate to ensure all risk, security, and development requirements
● Responsible for all aspects of the health, timeliness, and success of projects across a diverse set of project disciplines
● Facilitate Agile Teams for with migration and expansion of Business Intelligence Platform to improve reporting and analytics efficiencies - Faster data accessibility and processing through delivery of final product via Agile Methodologies
● Collaborate across product areas to strategically plan targeted Release Deliverables for Release schedules – Product Development, Product Management, Integration, Reporting and Analytics
● Create and review project plans to determine time frames, resourcing implications, funding limitations, and operating procedures
● Serves as liaison between internal and external teams throughout the project lifecycle and monitors project timelines and key development milestones
● Provides technical direction on project analysis, design, development, testing, and deployment.
● Ensures effective communication with scrum teams and other cross-functional teams
● Identify, log and manage key issues to minimize risks for business
● Ensure requirements for internal projects align to operational standards
● Identify project management coordination gaps or areas for improvement and implements solutions
● Facilitate communication with the business stakeholder, Product Management, and the delivery teams to ensure accurate translation of business objectives NextEra Energy, Inc. – Palm Beach Gardens, FL March 2022 – April 2023 Senior IT Project Manager/Agile Scrum Master
● Facilitate three Agile Teams for with migration and expansion of Business Intelligence Platform to improve reporting and analytics efficiencies - Faster data accessibility and processing through delivery of final product via Agile Methodologies
● Collaborate across product areas to strategically plan targeted Release Deliverables for Release schedules – Product Development, Product Management, Integration, Reporting and Analytics
● Actively worked with the Epic Stakeholders and Product Owners to monitor and prioritize Program Backlog regularly to meet Product Development Cloud Foundation – Release Timelines Management to increase value and market share
● Create Cadence to identify Agile Teams, resolve team dependencies and conducted Program Increment Planning (PI)
• Facilitate the Scrum Process with Cross-functional Teams involving complex projects
● Coordinated Solution Train and Agile Release Train events including Program Refinement
● Coordinate multiple teams to self-organizing and optimizing for successful iteration execution – Team to improve data accuracy and operational efficacy
● Conduct Daily Scrum Meetings, review Iteration Backlogs in timely manner and escalated roadblocks to find quick resolutions
● Facilitate with Product Owners with regards to Product Backlog, Iteration Backlog, Iteration Burndown
● Ensures effective communication with scrum teams and other cross-functional teams
● Identify, log and manage key issues to minimize risks for business
● Gather Product Management, Stakeholder, and Architects’ input to accurately define product features and to create user stories that fulfill desired functionalities
● Refinement requirement dependencies and negotiate priorities with Product Owner and Subject Matter Experts (SME)
● Coordinate upgrading the tool to informatica 10.5.1 to improve the performance of the newly developed jobs
● Ensure requirements for internal projects align to operational standards
● Manage project risk and issues and track activity progress to ensure project goals are achieved in timely manner
● Coordinate activities among project team members and other internal departments to organize as needed to meet project goals and ensure project completion is on schedule
● Facilitate and educate the product owner particularly with respect to refining and managing the product backlog and decision making
● Identify project management coordination gaps or areas for improvement and implements solutions
● Identify Epic Owners and coach them to write Epic statement and Lean Business cases
● Coordinate with Release Train Engineer (RTE) to define and deliver Project Status Reports to Senior Level Management
● Establish Lean-Agile Portfolio and Value Streams to define and deliver Project Status Reports to Senior Level Management
• Monitor business process and various release processes as appropriate to ensure all risk, security, and development requirements
● Facilitate communication with the business stakeholder, Product Management, and the delivery teams to ensure accurate translation of business objectives CNA Insurance Company – Chicago, IL February 2021 – February 2022 Senior Agile Scrum Master/Project Manager
● Actively worked with the Epic Stakeholders and Product Owners to monitor and prioritize Program Backlog regularly to meet Product Development, Rating, Portal Configuration, Cloud Foundation – SaaS Model and Integration, Release Timelines to increase value and market share
● Collaborate across product areas to strategically plan targeted Release Deliverables for Policy Lifecycle Processing and Release schedules – Product Development, Product Management, Account Management, Agency Integration, Reporting and Analytics
● Facilitate SDLC Teams for critical migration of Specialty Insurance Policy Processing Platform to enable full processing of Insurance Lifecycle Transactions from project initiation through delivery of final product via Agile Methodologies
● Created Cadence to identify Agile Teams, resolve team dependencies and conducted Program Increment Planning (PI)
● Coordinated multiple teams to self-organizing and optimizing for successful iteration execution – Transaction Services Integration Team to develop GCP-hosted services to process policy transactions form External SaaS Solution Provider
● Conduct Daily Scrum Meetings, review Iteration Backlogs in timely manner and escalated roadblocks to find quick resolutions
● Facilitate with Product Owners with regards to Product Backlog, Iteration Backlog, Iteration Burndown
● Gather Product Management, Stakeholder, and Architects’ input to accurately define product features and to create user stories that fulfill desired functionalities and Insurance Underwriting Compliance Policies
● Refinement requirement dependencies and negotiate priorities with Product Owner and Subject Matter Experts (SME)
● Ensure requirements for internal projects align to operational standards
● Serves as liaison between internal organizations as well as in client and external vendor organizations to ensure all project targets and requirements are met various transaction handlers – Sync Client, Quote, Endorse, Issue, Address Standardization, Geo Codes, New Policy Number, Claims, Premium, Billing, Backend Processing and Agency Feed
● Coordinate activities among project team members and other internal departments to organize as needed to meet project goals and ensure project completion is on schedule
• Developing the knowledge to understand functionalities, policies, procedures and compliance requirements
● Coordinated activates with Spring Cloud GCP-hosted service with External Vendor
● Manage project risk and issues and track activity progress to ensure project goals are achieved in timely manner
● Manages the integration of vendor tasks, and track and review vendor deliverables, as appropriate for the project
United Services Automobile Association – San Antonio, TX May 2020 – January 2021 Senior Agile Scrum Master
● Facilitate SDLC Teams for Federal Financial Institution Regulatory Compliances Project initiation through delivery of final product via Agile Methodologies
● Actively worked with the Epic Stakeholders and Product Owners to monitor and prioritize Product Backlog regularly to meet Release Timelines and to increase value to the business-critical compliancy timelines
● Organize multiple teams to self-organizing and optimizing for successful iteration execution
● Conduct Daily Scrum Meetings, review Iteration Backlogs in timely manner and escalated roadblocks to find quick resolutions
● Facilitate with Product Owners with regards to Product Backlog, Iteration Backlog, Iteration Burndown
● Gather Product Management, Stakeholder, and Architects’ input to accurately define product features and to create user stories that fulfill desired functionalities and regulatory compliances
● Collaborate across product areas to strategically plan targeted Release Deliverables for and production release schedules
● Analyze requirement dependencies and negotiate priorities with Product Owner
● Ensure requirements for internal projects align to operational standards
● Coordinate activities among project team members and other internal departments to organize as needed to meet project goals and ensure project completion is on schedule
● Responsible for staying ahead of industry advances that may improve internal processes and product efficiency
● Serves as liaison between internal organizations as well as in client and vendor organizations to ensure all project targets and requirements are met
● Manage project risk and issues and track activity progress to ensure project goals are achieved in timely manner
● Identify project management coordination gaps or areas for improvement and implements solutions
● Created Cadence to identify Agile Teams, resolve team dependencies and conducted Program Increment Planning (PI)
● Identified Epic Owners and coached them to write Epic statement and Lean Business cases
● Manages the integration of vendor tasks, and track and review vendor deliverables, as appropriate for the project
● Facilitate communication with the business stakeholder, Product Management, and the delivery teams to ensure accurate translation of business objectives Fidelity National Information Services – Milwaukee, WI September 2019 – April 2020 Agile Scrum Master/Program Manger
● Coordinate teams to self-organizing and optimizing for successful iteration execution
● Actively worked with the Product Owners and Stakeholders to monitor and prioritize Product Backlog regularly to meet Release Timelines and to increase value to the business
● Implemented Scaled Agile at a large solution level for debit card processing
● Collaborate across product areas to strategically plan targeted Release Deliverables for sprints and production release schedules
● Conducted daily Scrum meetings, review Sprint Backlogs in timely manner and escalated roadblocks
● Bring together Product Management, Stakeholder, and Architects’ input to accurately define product features and to create user stories that fulfill desired functionalities
● Analyze requirement dependencies and negotiate priorities with Product Owner
● Ensure requirements for internal projects align to operational standards
● Coordinate activities among project team members and other internal departments to organize as needed to meet project goals and ensure project completion is on schedule
● Manage project risk and issues and track activity progress to ensure project goals are achieved in timely manner
● Facilitate with Product Owners with regards to Product Backlog, Sprint Backlog, Sprint Burndown
● Identify project management coordination gaps or areas for improvement and implements solutions
● Manages the integration of vendor tasks, and track and review vendor deliverables, as appropriate for the project
● Coordinate with Release Train Engineer (RTE) to define and deliver Project Status Reports to Senior Level Management
● Coordinated Solution Train and Agile Release Train events including Program Refinement
● Facilitate communication with the business stakeholder, Product Management, and the delivery teams to ensure accurate translation of business objectives
● Coordinate activities and tasks among project team members, other internal departments and client or vendor organizations as needed to meet project goals and ensure project completion is on schedule
ShanaSoft, LLC – McKinney, TX January 2018 – August 2019 Agile Scrum Master
● Actively worked with the Product Owners and Stakeholders to monitor and prioritize Product Backlog regularly to meet Release Timelines and to increase value to the business
● Facilitate teams to self-organizing and optimizing for successful sprint execution
● Coordinated with Product Owners with regards to Product Backlog, Sprint Backlog, Sprint Burndown
● Functioned as liaison between functional business units and IT
● Gather, analyze, and document requirements by facilitating meetings with Business Owners and Subject Matter Experts (SME) for User Story developments
● Coordinated User Acceptance Testing (UAT) for each release, assisting cross- functional SME with new functionalities and Scrum processes with demos
● Conducted Sprint Retrospectives to discuss successes and failures for each sprint; discuss various options to improve future sprints
● Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
● Emphasis on Agile best practices such as Time-boxing, Continuous Integration, Continuous Testing and Pairing
● Worked with developers and created standards relationships to assure quality work
● Collaborated with Business Team to implement new requirements
● Maintained risk and issues logs and actively managed mitigation strategies
● Documented and designed practical, useful and cost-effective solutions to suite functional specifications which become the baseline for development and testing
● Defined and documented test conditions and scenarios that can be utilized on a repeatable basis
● Gathered requirements from stakeholders to create Business Requirements Document (BRD) for the business to define and document the current state as a basis to establish gaps
● Manage project initiation activities that include identifying contractual obligations, client or business needs and goals, existing situation, necessary contacts, and access to existing information as needed
● Planned iterations in JIRA to include the Stakeholders, Product Owners, and Scrum Teams
● Worked closely with the development and testing teams throughout the project lifecycle to ensure technical integrity while requirements are clear communicated and development is aligned
● Create customized process improvements to meet client requirements, system integration within the company or external products or engagements Franklin American Mortgage Company – Las Colinas, TX April 2017 – December 2017 Agile Scrum Master
● Provided and recommend solutions, processes and procedures for enhancements, additions, and modifications to improve existing systems
● Gathered requirements from stakeholders to create Business Requirements Document (BRD) for the business to define and document the current state as a basis to establish gaps
● Facilitated the Sprint Planning in JIRA to include the Stakeholders, Product Owners, and Scrum Teams
● Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management
● Responsible for Business Analysis and Requirement Gathering
● Analyze requirement dependencies and negotiate priorities with Product Owner
● Gathered requirements from stakeholders to create Business Requirements Document (BRD) for the business to define and document the current state as a basis to establish gaps
● Spearheaded cross-functional teams to facilitate Stakeholders’ requirements, implementations and acceptance criteria
● Ensured that the user stories selected for the sprint were sized appropriately and prioritized accordingly
● Successfully created and maintained key relationships with third party vendors driving initial contacts through high level executives
● Facilitated Joint Requirement Planning (JRP) Sessions with Subject Matter Experts
(SME) to better understand the Project Requirements
● Facilitated and ensured the Scrum Ceremonies were well coordinated with Product Owners and Scrum Teams to meet the desired acceptance criteria for delivered product
● Removed impediments and protected team members from interruptions and distractions to maximize productivity
● Understanding and experience managing Cloud hosting and automation projects
● Successfully increased the ROI by increasing the Stakeholder participation Managed Scope Creep and communicated with Business Stakeholders on feasibility and effort analysis
● Created and managed Product Backlog and Sprint Backlog in accordance to Agile Framework
● Serves as liaison between internal organizations as well as in client and vendor organizations to ensure all project targets and requirements are met
● Worked closely with Business and IT teams to communicate, bridge requirements, scope, estimates and other data elements
Bank of America – Plano, TX May 2013 - September 2015 Agile Scrum Master
● Facilitated Joint Requirement Planning (JRP) sessions with SME in understanding the Project Requirements
● Coached Product Owners in creation and maintenance of Product Backlog
● Updated Agile Tracking Systems to provide transparency on product and Sprint Backlogs
● Worked with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery
● Extensive knowledge of mortgage origination and liquation processes
● Helped business and scrum team to understand the basic fundamentals of Iterative Development
● Coordinated with Product Owners with regards to Product Backlog, Spring Backlog, Sprint Burndown, Release Burndown
● Spearheaded cross-functional teams to facilitate Stakeholders’ requirements, implementations, and acceptance criteria, reporting via MS SQL
● Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management
● Documented and designed practical, useful and cost-effective solutions to suite functional specifications which become the baseline for development and testing
● Defined and documented test conditions and scenarios that can be utilized on a repeatable basis
● Gathered, analyzed and documented requirements by facilitating meetings with Business Owners, Subject Matter Experts (SME)
● Actively worked with the Product Owners and Stakeholders to monitor and prioritize Product Backlog on a regular basis to meet Release Timelines and to increase value to the business
● Worked with external vendors and business partners to coordinate cross-functional dependencies to meet product objectives
● Negotiated with business to ensure proper timeline is extended when scope is increased
● Actively worked as Release Manger to ensuring proper monitoring and quick turnaround for successful release
● Coordinated with Product Owners with regards to Product Backlog, Spring Backlog, Sprint Burndown, Release Burndown
● Fostered team spirit by coaching other team members and maintained consistent and approachable work environment
● Conducted the development of test cases based on documented requirements and perform user testing during sprints and as part of formal testing activities
● Coordinated user acceptance testing each release, assisting cross-functional SME with new functionalities and Scrum processes
● Driven User Acceptance Testing (UAT) with the business users which included facilitation and management of discovered issues
● Conducted the development of test cases based on documented requirements and perform user testing during sprints and as part of formal testing activities
● Coordinated user acceptance testing each release, assisting cross-functional SME with new functionalities and Scrum processes
Bank of America – Plano, TX January 2009 – May 2013 Business Analyst /Project Coordinator
• Gathered, analyzed and documented requirements by facilitating meetings with Business Owners, Subject Matter Experts (SME)
• Served as the coordinator between Business and Technical Development Team
• Reported Bi-weekly Project Milestones and deliverables to Stakeholders
• Served as primary business analyst on a SharePoint 2007 implementation, MS Dynamics upgrades as well as worked on custom application development projects
• Led special projects as preferred coordinator by senior management
• Mentored other analysts to develop business knowledge and analytical skills
• Worked with external vendors and business partners to coordinate cross-functional dependencies to meet product objectives
• Properly identifying, logging, and managing key issues to minimize risks for business alliance projects and work with designated groups to mitigate risks
• Utilized strong analytical and research techniques to identify gaps and inconsistencies with current measuring tools to improve business model and cost efficiency
• Managed action items and reported project status and project documentation Education and Certifications:
Bachelor’s Degree – University of Texas at Dallas
SAFe® Certified Release Train Engineer
SAFe® Certified Scrum Master
SAFe® Certified Product Owner/Product Manager
PMI-ACP® Agile Certified Practitioner
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