Customer Service A Manager
Resume:
Emily Girard
Kingsford Heights IN 46346
*********@*****.***
Objective:
Dedicated and hardworking individual seeking a position that allows me to utilize my customer service and management skills to contribute to a dynamic team.
Education:
Indiana Connections Academy
High School Diploma
Graduated: 2022
Work Experience:
Dairy Queen
Michigan City IN
Manager
January 2021 – Present
• Supervised and coordinated the activities of the team to ensure efficient operations.
• Trained and mentored new employees on company policies, procedures, and customer service techniques.
• Handled customer complaints and resolved issues to ensure customer satisfaction.
• Managed inventory, placed orders, and ensured proper stock levels.
• Conducted performance evaluations and provided constructive feedback to staff.
• Ensured compliance with health, safety, and hygiene standards.
Crew Member
June 2019 – December 2020
• Provided excellent customer service, taking orders and ensuring customer satisfaction.
• Managed cash register operations, including handling transactions and maintaining accurate records.
• Assisted with food preparation, ensuring compliance with health and safety standards.
• Maintained cleanliness and organization of the work area to ensure a positive dining experience for customers.
Skills:
• Strong customer service and communication skills
• Leadership and team management abilities
• Ability to work efficiently in a fast-paced environment
• Proficient in handling cash and using POS systems
• Excellent time management and multitasking abilities
• Inventory management and ordering
References:
Available upon request
Contact this candidate