Accounts Receivable Get Paid

Kathleen Greenwood

Experienced Accounts Receivable and B2B Collections professional.

SOFTWARE

Microsoft Exacta, SAP, AS400, CCMT, GET PAID

WORK HISTORY

GEA Systems North America April 2022 – Present

Collections AR Representative

• Perform collections efforts for past due accounts, priority on oldest and largest dollar amount.

• Prepare and send follow-up letters for customer accounts and other documents.

• Responsible for maintaining monthly Tracker/ATB with 1500+ line items.

• Document daily collection activities and account status.

• Work with sales takers and sales to maintain accurate data and keep accounts reconciled.

• Respond to telephone inquiries, assisting with account discrepancies.

• Identify bad debt and bring to attention of management.

• Escalate issues to management, when necessary, in order to come to a settlement. Siemens Industry, Inc January 2007 – December 2021 Collections AR Representative

• Worked with the bookers and billers to assure pricing as per contract so that all change orders were uploaded and booked to the correct job.

• Processed all refunds to include back up and reasoning for this refund.

• Analyzed each customers portfolio to ensure correct billing and that the work billed for is completed.

• Updated notes in CCMT and GET PAID (tools to keep accounts updated worked in SAP).

• Maintained excellent customer service at all times.

• Reconciled each account to match what both sales and project managers agreed on.

• Called and emailed on all customers that were over 30 days in arrears.

• Reported to Collections Manager on a regular basis.

• Resolved disputes between PM’s and customer for a smooth transition to payment.

• Cancelled existing invoices if incorrect and rebilled as per PO.

• Applied unapplied cash to the appropriate billing. Allied Waste Management, Inc. January 2004 – January 2007 Credit/Collections Rep

• Worked on a monthly aging report (ATB).

• Received incoming calls regarding billing issues.

• Mailed monthly invoices to clients.

• Kept each account reconciled.

• Analyzed each account with sensitivity.

• Called and emailed all accounts that were in past due status.

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