Customer Service Sales Associate

PROFESSIONAL SUMMARY

Professional with over ** years of experience in various areas including carpentry, electrical, plumbing, customer service and property preservation.

Home Repair Experts Brodheadsville, Pennsylvania 3/13-Present

Subcontractor for Safe Guard – Property Preservation Specialist

• Provides a full spectrum of property preservation services including securing, winterization, debris removal, convey maintenance, lawn maintenance and snow removal

• Perform all applicable repairs including but not limited to mold removal, decks, roofs, windows, doors and trim, interior and exterior sliding doors, vinyl siding, shutters and gutters, hot water heaters, light fixtures, outlets, bathtubs, toilets and sinks

• Install carpets, hardwood floors, ceramic tile floors, kitchen and bathroom cabinets as well as counter tops

• Install and fix all major household appliances, set insulation, framing, sheet rock and spackle

• Commercial painting, staining, spray foam, polyurethaning, super sealing homes, power washing, plowing, welding and landscaping

• Followed applicable investor and insurer guidelines when evaluating and reporting potential damages or issues to ensure that they will be addressed in a timely and cost-effective manner

Lowes Bartonsville, Pennsylvania 3/13-12/14

Week Day Sales Associate

• Deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means:

• Being friendly and professional, welcoming customers to Lowe’s and helping with home improvement project needs.

• Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner.

• Engaging in safe work practices and encouraging others to do the same.

• Responsible for customers’ experience with Lowe’s. Helping customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met.

Lanterman and Allen Funeral Home East Stroudsburg, Pennsylvania 8/11-6/13

Funeral Services Associate

• Answer customer questions and determine customer needs

• Offer counsel and comfort to families and friends of the deceased.

• Arrange for removal of the deceased's body. Prepare the remains (the deceased's body) for the funeral.

• Clean and set up viewing rooms; get death certificates

Cramers Home Building Centers East Stroudsburg, Pennsylvania 5/05-3/09

Install Sales/Customer Service Representative

• Answer customer questions and determine customer needs in terms of product selection

• Install garage doors, garage door openers, sliding doors, entry doors, interior doors, screen doors, windows and shutters

• Install hot water heaters, bathtubs, toilets and sinks, attic stairs etc.

• Respond to all repairs and requests and trouble shoot problems on any installations or products that were delivered

• Assemble lawnmowers and snow blowers and deliver to the customer’s home; heavy equipment operator

RGB Custom Home Builders East Stroudsburg, Pennsylvania 1/01-4/04

Carpenter

• Install decks, roofs, windows, doors and trim, interior and exterior sliding doors, vinyl siding, shutters and gutters, hot water heaters, light fixtures, outlets, bathtubs, toilets and sinks

• Conduct ninety day and one-year warranties for current home owners to ensure quality standards

• Perform comprehensive preventive maintenance and repairs on appliances and structural components of homes and equipment

• Perform routine and emergency repairs to correct minor electrical malfunctions; repair plumbing fixtures, pipes, and fittings; repair or replace light fixtures, switches, and outlets; repair doors, closers, and locks; replace filters, belts, and hoses

• Install carpets, hardwood floors, ceramic tile floors, kitchen and bathroom cabinets as well as counter tops

• Install and fix all major household appliances, set insulation, framing, sheet rock and spackle

• Commercial painting, staining, super sealing homes, power washing, plowing, welding and landscaping

• Heavy equipment operator and various landscaping projects

CERTIFICATIONS:

• Knowledge of Powered Pallet Trucks, certified forklift driver, Class A CDL

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