Patient Access Medical Office
Resume:
Stanley McClay
Apt. ****S
Chicago, IL 60612
****.******@*****.***
SUMMARY
Applicant possesses consistent work experience as a Medical Office support team member; applicant has professional phone etiquette, problem-solving and multi-tasking skills; applicant also brings important job research and medical assistance skills which will be relative to the aspects of the job.
*Authorized to work in the US for any Employer
Work Experience
Concierge
BSA/Tribune Tower Residences – Chicago, IL
August 2023 to PRESENT
*Manages the Front Desk of a condominium association; providing needed
assistance for residents within a condominium building.
*Maintains adequate customer service while reporting any changes or
concerns to building management and onsite security.
*Documenting and recording any events that take place within the rules of
the building’s policies and procedures.
Patient Access Specialist
Northwestern Memorial Hospital - Chicago, IL
January 2022 to February 2023
•Contributed scheduling patients for relevant MRIs, Cardiology, Radiology, Ultrasounds, and mammograms.
•I’ve evaluated demographic information consistently, processed credit card info for health insurance verification, scheduled patients accordingly to the hospital's other branch locations.
•Successfully transferred and connected patients to other areas of medical needs throughout the hospital.
Clinical Hospital Scheduler
Northshore Swedish Covenant Hospital – Chicago, IL
September 2020 to January 2022
•Registered and scheduled incoming patients for COVID vaccines and COVID test treatments
•Also registered and scheduled patients for Neurology, Cardiology, and Ophthalmology appointments
•Updated and edited documentation; maintained definite accuracy of patients’ medical records
Medical Office Assistant
Chicago Area Physical Medicine - Chicago,IL November 2016 to August 2019
•Assisted chiropractor while treating new and existing patients using machine therapy;
•Created and logged billing records, filed and maintained medical records
•Scheduled appointments for future visits; contacted attorneys and insurance adjusters on patients’ personal injury cases.
Education
Associate in applied science, Business Management, Robert Morris College – Chicago, IL
September 1988 to September 1989
Skills
•Insurance Verification
•Medical Office Experience
•Medical Terminology
•Medical Records
•Medical Scheduling
•Medical Billing
•Phone Etiquette
•EMR Systems
•Microsoft Outlook
•Epic
•Medical Coding
•Office Administration
•Hospital Experience
•Clerical Experience
•Medical Receptionist
•Office Management
•HIPAA
•Microsoft Office
•Data Entry
•Communication skills
•Customer service
•Computer literacy
Contact this candidate