Inbound Call Health Insurance
Resume:
Flor Silleros
Anaheim, CA *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Route Coordinator
speedy weedy-Santa Ana, CA
August 2023 to October 2023
• ASSIGN ROUTES TO DRIVERS.
• CLEAN AREA IF NEEDED.
• UPDATE DRIVERS ON COSTUMERS INFO.
• KEEP BUSY AND STICKER PRODUCTS.
Receptionist
Dames n' Games-Los Angeles, CA
August 2021 to June 2023
• TAKE ENTRANCE FEE AT THE DOOR.
• REPORT ANY SUSPICIOUS ACTIVITY.
• SIGN DANCERS IN.
• KEEP AREA NICE AND CLEAN.
• WALK AROUND ON DOWN TIME AND HELPED CLEAN TABLES.
• ANSWER PHONE.
Inbound Call Agent ( PART TIME
Magnify-Costa Mesa, CA
February 2023 to March 2023
• ANSWER ALL CALLS
• ELDERLY HEALTH INSURANCE BENEFITS
• PROCESSED ALL ONLINE ORDERS
• ANSWERED ANY DELIVERY DELAY QUESTIONS
• TRACKED DELIVERIES
Beauty Advisor
Ulta-South Gate, CA
October 2018 to March 2021
• HANDS ON MAKE UP FOR ANY COSTUMERS WITH QUESTIONS ABOUT PRODUCT
• CLEANED ALL AREAS THAT NEED CLEANING ASSISTANCE
• REGISTER CHECKOUTS
• DID GO BACKS IF NEEDED
• CLINIQUE VENDOR FOR 1 YEAR
Phone Representative
Herbalife-Fullerton, CA
February 2020 to October 2020
• CALLED EVERY HERBALIFE VENDOR AND TOLD THEM ABOUT NEW FLAVORS
• TOOK ORDERS FOR NEW SHIPMENTS
• UPDATED ADDRESSES/ EMAILS IF NEEDED
• CALLED ANY LATE FEE COSTUMERS
• CALLED UPCOMING HERBALIFE SELLERS AND TOLD THEM ABOUT OUR SERVICES Waitress/Hostess/Cashier
El Ranchero Mexican Restaurant-South Gate, CA
March 2014 to August 2020
• OPENED&CLOSED REGISTER DUTIES
• TAKE ORDERS
• TAKE TABS
• TAKE FOOD TO COSTUMERS
• CLEANED ALL MESSY AREAS/TABLES
• WASH DISHES IF NEEDED
• PREP FOOD
• KEEP POSITIVE ATTITUDE AT ALL TIMES NO MATTER HOW HECTIC IT WOULD GET
• CLOSED DUTIES
Cashier/Sales Associate
Rainbow Beauty Supply-Lynwood, CA
March 2015 to July 2018
• IN CHARGE OF ALL INVENTORY
• HELPED COSTUMERS WITH ALL QUESTIONS
• HELPED FIND WHAT WAS NEEDED FOR THEIR VISIT THE DAY OF.
• OPENED AND CLOSED REGISTER.
• CHECKED OUT ALL PAYING COSTUMERS
• IN CHARGE OF THEFT.
• MANAGER FOR 3 YEARS.
• TRAINED NEW EMPLOYEES.
• IN CHARGE OF SCHEDULE AND PAY OUTS.
Education
High school diploma
Lynwood High School - Lynwood, CA
June 2012 to June 2015
Skills
• Social media management
• Cosmetology
• Bilingual
• Upselling
• Spanish
• Cashiering
• Cash handling
• Communication skills
• Customer service
• Retail sales
• Makeup application
• Sales
• Organizational skills
• Fast learner
• HANDS ON
• PROBLEM SOLVER
• Leadership
• Front Desk
• Host/Hostess
• Multitasking (6 years)
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