Property Management Entry-Level

Yesenia Sandoval

510-***-**** *****************@*****.***

***** ****** ****** *** *** 102 Hayward, CA 94545 As an organized and dependable candidate, I excel at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals. My passion for hard work and dedication drives me to seek an entry-level position in customer services or property management. I am ready to contribute to the team's success and achieve company goals. My goal is to secure a full-time position that offers professional challenges, utilizing my interpersonal skills, excellent time management, and problem- solving abilities. As a detail-oriented team player, I thrive in handling multiple projects simultaneously with a high degree of accuracy."

SUMMARY

• Vitals Monitoring and Documentation

• Attentive to People

• Interdisciplinary Care

• Observational Skills

• Physical Development

• Financial Control Administration

• Service Documentation

• Calendaring and Scheduling

• Legal Requirements

• First Aid Certification

• Social Skills

• Planning and Leading Activities

• Client Relationships

• Educational Strategies

• Foundational Knowledge

• Vital Assessments

• Motor Skills Development

• Activity Planning

• Team Leader

• Increasing Occupancy

• MEDITECH Software

• Laptop and Tablet Operation

• Progressive Care

• Problem-Solving Skills

• Physical Therapy Administration

• Microsoft Office

• Safety Rules

• Process Monitoring and Improvement

SKILLS

01/2023 - Current

09/2018 - 06/2023

Caregiver, Special Needs

In Home Care Supportive Services

• Assisted clients with daily living needs to maintain self-esteem and general wellness.

• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

• Built strong relationships with clients to deliver emotional support and companionship.

• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Property Manager

Hayward Self Storage

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other EXPERIENCE

01/2018 - 09/2018

01/2016 - 05/2017

01/2002 - 06/2005

support services.

• Completed final move-out walk-throughs with tenants to identify required repairs.

• Followed up on delinquent tenants and coordinated collection procedures.

• Maintained original leases and renewal documents in digital and hardcopy format for property management office.

• Introduced prospective tenants to types of units available and performed tours of premises.

• Coordinated with legal counsel to resolve tenant disputes.

• Provided support for storage-related issues in a timely manner. Staff Accountant

Labor Max Staffing Agency

• Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.

• Prepared and processed journal entries to record in general ledger and maintain consistent documentation.

• Executed financial reporting, managing prepaid accounts, schedules, reconciliations, event settlements, and month-end accruals.

• Identified opportunities to improve internal controls over financial reporting processes.

• Assisted in recruiting and hiring process by sourcing, screening, and interviewing applicants.

Sales Representative

Lane Bryant

• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.

• Computed total costs and profit requirements for customer sales to provide accurate pricing.

• Assisted customers with finding the right product for their needs.

• Demonstrated knowledge of store products and services.

• Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.

Customer Service Representative

National Construction Rentals

• Answered customer telephone calls promptly to avoid on-hold wait times.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Exhibited high energy and professionalism when dealing with clients and staff.

• Responded to customer requests, offering excellent support and tailored recommendations to address needs.

• Delivered prompt service to prioritize customer needs.

• Followed up with customers about resolved issues to maintain high standards of customer service.

• Educated customers about billing, payment processing and support policies and procedures.

• Responded proactively and positively to rapid change.

• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

• Successfully facilitated seamless integration of our product into construction workflows, enhancing efficiency and project outcomes.

High School Diploma 06/1997

Mount Eden High School, Hayward, CA

EDUCATION AND

TRAINING

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