MF
MARIO FLORIO
******@**.*** 630-***-**** Oak Brook, IL 60523
Strategic-thinking professional with several years of experience building relationships, cultivating partnerships, retaining accounts and growing profit channels by establishing trust. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Relationship Development, Building & Management
Project Management
New Business Development & Planning
Market and Competitive Analysis
Sales and Marketing
Negotiations
Operations
Trading & Financial Market Trends Analysis, Strategies & Dynamics
Prospecting and Networking
Attention to Detail & Self Motivated
Time Management Abilities
Multitasking
Data Gathering
Dispute Resolution, Problem-Solving Aptitude &
Adaptability
Account Management
Ortho Sport & Spine Chicago, IL
Business Development Manager
11/2022 - Current
Collaborated with marketing team members to design promotional materials.
Organized meetings between senior management and prospective customers.
Maintained database of existing customers and prospective leads. Created presentations to attract new business opportunities. Developed and implemented strategies to increase sales and market share. Monitored competitors' activities, prices, products, and services in order to stay ahead of competition.
Conducted market research and analysis to identify new business opportunities.
Identified potential clients, built relationships, and negotiated contracts. Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
Established new customer accounts using negotiation and sales closing abilities.
Leveraged cold calling, in-person visits and referrals to build leads. Maintained open and ongoing communication with clients to meet needs and expectations.
Represented company at industry conferences, networking events, and trade shows to build brand awareness.
Implemented CRM strategies to improve customer engagement and retention.
Summary
Skills
Experience
Coordinated Daily Field Reports (DFRs) and distributed to clients. Resolved customer complaints regarding sales and service. Developed and significantly grew assigned territory using strong engagement and marketing skills.
Physical Fusion Training Center
Lombard, ILLINOIS
OPERATIONS MANAGER
01/2015 - Current
Managed all daily operations including client oversight, recruitment of staff, coordination of rental spaces and training schedules, and payroll management.
Performed cost analysis for various projects to determine budget requirements.
Developed and implemented operational procedures to ensure quality standards are met.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Oversaw financial management and budget management for business. Implemented successful business strategies to increase revenue and target new markets.
Prepared staff work schedules and assigned team members to specific duties.
FlagCo Dallas, TEXAS
DISTRICT MANAGER
01/2021 - 04/2021
Managing Chicagoand area 7on7 & flag football leagues with over 40 youth teams
Managing game day operation
Recruiting players
Recruiting & scheduling employees for game days
Negotiating rental facilities
Scheduling and stats for over 40 teams each week.
Marketing for league growth
Negotiated contracts with suppliers to obtain favorable terms for district. Monitored local market conditions to determine competitive trends and adjust strategies accordingly.
Resolved customer complaints quickly and effectively while maintaining high level of customer service satisfaction.
Created and maintained productive relationships with key stakeholders in district.
Organized promotional events in order to drive sales volume in district. Managed all personnel matters within district including recruitment, hiring, performance reviews, disciplinary actions. Managed all marketing through various social media platforms. Resolved customer complaints regarding sales and service. Directed and coordinated all services and sales activities. MRO Inc. Chicago, ILLINOIS
COMMODITIES TRADER
09/1995 - 03/2021
Local open outcry floor trading trader at Chicago Mercantile Exchang in S&P 500 Futures pit.
Experienced with social media and communications platforms Maintained relationships with existing clients through regular communication.
Defined problems, collecting data for analysis established facts for validated conclusions.
Provided efficient and courteous service to customers at all times Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Negotiated contracts with customers to maximize profits. Analyzed market trends and advised on best commodities to invest in. Researched and evaluated new investment opportunities in commodities markets.
Ensured compliance with all relevant laws and regulations pertaining to trading.
Monitored stock prices and commodity markets.
Collaborated within organization to ensure smooth running of daily operations.
Conducted comprehensive market research to stay informed on market trends and identify profitable investment opportunities. Stayed up-to-date on marketplace trends and researched items in detail. Managed high-stress situations effectively, making critical decisions under tight deadlines to safeguard all interests.
Analyzed and interpreted complex financial data to guide investment decisions and strategy formulation.
Implemented risk management strategies to minimize losses during market volatility.
Negotiated contracts for improved pricing and terms of business. Monitored market trends and competitor strategies to evaluate opportunities to reduce costs.
Forecasted generation costs, market prices and demand to make accurate trading decisions.
Made bids and offers to buy or sell securities.
Built positive and productive customer connections to drive consistent sales.
College of DuPage Glen Ellyn, IL
Associate of Arts in Business
Southern Illinois University Carbondale Carbondale, IL Bachelor of Arts in Business Economics
2016 - present, I volunteer as a varsity assistant football coach at Montini Catholic High School 2012 - 2016, I volunteer on the executive board with the Lombard Junior Football League, a non-or-profit youth football organization for kids 5-14 years of age.
2016 - Present, Became president of the Lombard Junior Football League. Since taking over as president and assembling a good team around me. Registrations went from 150 to 330 participants, all equipment has been purchased new within last 3 years and our savings went from $1,500 to $40,000 to date. Education and Training
Volunteering - H.S. Football Coach
Volunteering - Youth Football Organization