RESUME
PRANITA P. NAIK E-Mail : ***********@*****.***
Permanent Address
E-802 Kunal Aspiree,
Balewadi, Pune 411045
Phone – 985*******
Computer Skill
Operating Systems : MS-DOS, Windows 95, UNIX.
Languages : Sybase, C ++.
Others : MS-Office 97, Internet, HTML.
Objective:
To provide an excellent quality of professional expertise to an organization dealing with high level of service standards and contribute in the establishment of new standards in excellence, performance, quality and profitability.
Career Summary :
To be a part of the core team of an organization involved in BPO industry where I can contribute to the growth of the company with my past experience.
Professional Expertise :
Leadership Qualities
Excellent Managerial Skills
Total experience of 14 years in healthcare BPO industry
Editor/Mentor/Team leader in medical transcription/summarization/scribe.
Professional Experience:
RESPONSIBILITIES HANDLED:
Worked as an Editor on live medical transcription jobs.
Account management.
Quality maintenance.
Training.
Recruitment.
1. Responsibilities as an Account Executive in Account Management Task.
To increase productivity and maintain quality of specific accounts, providing appropriate pointers and feedback systems, and planned mentoring programs.
I handled a team of 10+ people in the account. I managed the team in terms of the quality.
Handled the team in terms of maintaining the overall quality of the account, where in, I was held responsible for the performance (quality) completely.
2. Training & Development.
Made arrangements for induction and orientation programmes for the newly recruited executives to make them familiar with company culture and activities.
Ascertaining the specific training needs of employees and accordingly plan, schedule and organise training programmes for improving learning curve, through refresher & advance training syllabi.
3. Recruitment.
Taken care of the recruitment process.
WORK EXPERIENCE:
Worked in Bapna Computer Ltd. (Software Development Partner of TCS. Mumbai)
Powai, Mumbai. As a Counselor cum Faculty since June 1998 to January 2000.
Worked in ZAP Infotech, Mumbai as a Counselor since January 2000 to March 2000.
Worked in DHS Info Systems, Mumbai as a Medical Transcriptionist since March 2000 to April 2002.
Worked in V2 Solutions, Pune as an Editor since July 2002 to December 2004.
Worked in DigiVox Infotech, Pune as an Editor since Jan 2005 to September 2005.
Worked in Spryance (Ind.) Pvt. Ltd., (now known as Nuance) Pune; a fully owned subsidiary of Spryance Inc. based in Boston. Spryance (Ind.) Pvt. Ltd., the second largest healthcare company in India since September 2005 to December 2008.
Taking care of family business since January 2009 to December 2016.
Worked in Mindstream Solutions Pvt Ltd as an Editor/Medical transcriptionist since June 2017 to December 2018.
Worked in Seibens Trans Pvt Ltd as an Editor/Medical transcriptionist since December 2018 to October 2021.
Worked in Oris Technologies, a medical summarization firm as an Editor/Proofreader since October 2021 to July 2022.
Worked as an independent contractor for Xelex Digital LLC as an Editor on a project, Abstract summary/Document formatting/Medical scribe for, a direct US client.
Currently working in iMerit Technology Services Pvt Ltd as a Consultant Specialist for medical scribe project on contract basis.
Academic Qualification :
S.S.C.
St. Thomas Academy.
Mumbai.
Diploma in Electronics & Video Engg.
St. Xaviers Technical Institute,
Mumbai.
ADDITIONAL QUALIFICATION:
Diploma in Computer Programming, NIIT, Mumbai.
project done:
Project Name : Inventory control.
Operating System : UNIX
Software : C++ compiler libraries Sybase, DB library.
PERSONAL DETAILS:
Date of Birth : 16th June 1978.
Nationality : Indian.
Marital Statu : Married.
Sex : Female.
Hobbies : Drawing, Listening Music,
Making Friends.
Languages Known : Marathi, Hindi, English, Konkani & Gujrati.
E-Mail : ***********@*****.***
Contact No. : 985*******
Place : Pune
(Pranita P. Naik)
Date :