Customer Service Team Member

SADIE-KATE BALL

sadiekb*Sagmailcom 601-***-**** Terry, MS39170

Summary

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and

high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional

interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every

customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in

working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills

© High-Volume Dining

* Menu Memorization

‘* Point af Sale (POS) System Operations

© Ability to Lift 30 Pounds

® Specials Promotion and Upselling

® Dining Room Cleaning and Upkeep

* Conflict and Complaint Resolution

© Transactions and Cash Handling

© Staff Training

High Energy and Stamina

® Point of Sale Systems

© Bathroom Servicing

© Food Safety Standards

® Menu Recommendations

® Cool Under Pressure

© Relationship Building

® Warm and Friendly

© Verbal and Written Communication

© Food and Beverage Service

© Order Accuracy and Delivery

* Customer Service and Rapport

© Service-Oriented

© Team Player

© Age Verification

© Workflow Coordination

© Menu Memorization and Presentation

© Special Requests and Substitutions

© Service Oriented

© Able to Lift 30 Pounds

© Upselling and Cross Selling

© Cleaning and Sanitizing

© High Volume Dining

© Food Inspection

© Regulatory Compliance

© Special Dietary Requirements

© Buffet Setup and Takedown

© Sales Techniques

© Liquor, Wine and Food Service

© Dish Preparation

© Wine Pairings

© Check Payment Processing

Experience

Genna Benna’s Clinton, MS

Waitress

09/2022 - 06/2023

© Greeted customers, answered questions and recommended specials to

increase profits.

Handled food safely and kept spaces clean to protect customers from

foodborne illness and maintain proper sanitation.

© Presented food and beverages to guests at tables.

© Communicated with kitchen staff to stay updated on item availability and

customer wait times.

© Maintained accuracy while handling payments, giving change and printing

receipts for customers.

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