Customer Service General Ledger

Kent, Washington ***** 206-***-**** *******@*****.***

VIVIAN BELL

I am an Accountant with over 21 years of experience in the medical professional liability insurance industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Eager to contribute to team success through hard work and attention to detail and excellent organizational skills. PROFESSIONAL

SUMMARY

SKILLS ● Financial Analysis

● Financial Statements

● Balance Sheet

● Billing

● Payroll

● Reconciling

● MS Office Suite

● MS Dynamics

● Oasis

Accounts

Receivable/Payable

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● General Ledger

● Investments Accounting

● Budget

Oral/Written

Communication

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● Customer Service

● Active Listening

● Problem Resolution

● Organization

ACCOUNTANT - UNCLAIMED PROPERTY 10/2022 to 06/2023 The Jacobson Group (Ameritas Life), Seattle, WA

ACCOUNTANT - INVESTMENT ACCOUNTING 10/2022 to 06/2023 The Jacobson Group (Ameritas Life)

ACCOUNTANT 10/1998 to 03/2020

Physicians Insurance A Mutual Company

WORK HISTORY

Responsible for the following unclaimed property letter process: Updating addresses, communicating with external clients, and following up on questions

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● Emailing letters to Treasury Operation to replace checks that were not cashed

● Helping with daily balancing of the unclaimed property accounts for multiple business units

● Worked independently within established procedures.

● Performed general accounting activities for the investment area Responsibilities include recording journal entries to the general ledger, monthly closing of the books, balance sheet reconciliation, and provide support as needed for audits/exams.

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Perform assignments such as required for general ledger accounting, billing, customer service, and investment accounting

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Prepared accurate and timely financial statement reporting for SAP, tax, and other regulatory reporting

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Maintain financial control by preparing timely and accurate account reconciliations including reviewing and analyzing accounting entries posted to general ledger to ensure proper recording of assets, liabilities, revenue, expenses, and/or equity

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● Reconciled Investment accounting including handling entries related to purchases and sales in accordance with SAP

Assist in development of internal controls to ensure division of duties within department regarding handling of payables, receivables, cash, general ledger accounts, payroll, and financial reports are complying

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● Assist with internal and external audits and year end footnotes disclosures

● Daily customer service calls.

University of Phoenix, Tukwila, WA

Bachelor of Science, Business / Administration

EDUCATION

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