Social Media High School
Resume:
Bobbi Leigh Lawyer
*** **** ***** **** ******* PA 17331
***********@*****.***
Delone Catholic High School
Communications and Enrollment Assistant to senior staff. My job is to help in all areas of marketing to boost enrollment for our private school.
Update photos, announcements to all social media accounts for the school.
Use marketing software such as Canva and Spark to create marketing materials.
Income Maintenance Caseworker
Commonwealth of PA- Dept of Human Svcs- Adams County Assistance Office, 2014 to 2017
*Process client applications for food stamps, medical assistance and Low Income Heating and Energy Assistance Program eligibility.
*Conduct interviews with clients and collected data to determine continued eligibility of benefits
*Testified in hearings with clients that are accused of fraud
Administrative Officer I- Collection Manager
Commonwealth of PA Insurance Department, Bureau of Special Funds, Underground Storage Tank Indemnification Fund. 2004 - 2014
●Manage collections of $60 Million annually from approximately 7,000 tank owners
●Perform monthly reports for accurate fee billings, client account adjustments and overpayment
●Perform compliance audits for program requirements, rules and regulations
●Respond to inquiries via telephone, email, or mail with tank owners, bank staff, Legislative and other state agency staff
●Handle escalated calls or inquires for resolution from clients
●Verify clients meet fee payment eligibility for claim payments and testify at hearings regarding tank owner appeals
●Perform the monthly reconciliation of departmental bank accounts and weekly financial reports for weekly revenue transmittal to Comptroller Office
●Manage the ordering of office supplies and authorize of purchasing card purchases for the department
●Provide collection data for actuarial studies and annual reports
●Attend quarterly board meetings
●Represent Agency at conventions
●Serve on selection committee for Request for Proposals
●Notary Public
●Perform interviews, performance reviews and update job descriptions
●Responsible for creation and maintenance of Unit procedure and policy manual
Administrative Assistant I
Commonwealth of Pennsylvania, Insurance Department, Bureau of Special Funds, Underground Storage Tank Indemnification Fund. 1998-2004 (Clerk Typist 3 1996-1998)
●Perform collection duties to include payment processing, reporting, and refunds
●Answer inquiries on statement billings
●Supervised Clerk 2 and Office Receptionist
Clerk Typist II
Commonwealth of Pennsylvania, Insurance Department, Administrative Hearings Office
1994 to 1995
● Assisted the Chief Docket Clerk and two Presiding Officers
●Typing and preparation of legal documents
●Coordination of hearing schedule
Pennsylvania Higher Education Assistance Agency Student Loan Servicing Center, Administration Division,
●Payroll clerk for contracted staff
●Performed general office duties for senior staff
Education
Central Pennsylvania Business College, Enola, PA 1990-1992 - Associate in Specialized Business - Legal
Delone Catholic High School, McSherrystown, PA 1987-1990 - Academic Diploma
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