Human Resources Employee Relations
Resume:
Jen Rohrbach
**** *. ***** ***. *******, NE *****
**********@*****.***
HUMAN RESOURCES PROFESSIONAL
Recruiting/Onboarding/Orientation – Policy/Procedure/Compliance - Employee Relations – Comp/Benefits
Solid experience in all aspects of Human Resources Management, including end-to-end recruiting/onboarding/orientation, corporate benefits administration/COBRA, compensation analysis/evaluation, policy/procedure/adendum development & implementation including employee handbooks
Compliance/best practices/employment law, employee relations, community outreach initiatives
Proven track record in promoting employee engagement/morale & retention, improving the work environment, preventing turnover & retaliation
Solid experience in cycle performance appraisal process & continuous improvement coaching 30-60-90 day & annual appraisals
Solid experience with discipline/corrective action plans, termination process, exit interviews & unemployment claims
SKILL NAME
LAST USED
EXPERIENCE
Corporate Recruiting
Cycle Performance Appraisals
Present
Present
29 years
27 years
Comp/Benefits/COBRA
Present
27 years
Onboarding/Orientation
Present
29 years
Policy & Procedure
Best Practices/Compliance
Present
Present
27 years
27 years
Continuous Improvement
Employment law
Present
Present
27 years
27 years
Employee Relations
Present
27 years
Employee Engagement
Employee Recognition
Present
Present
27 years
29 years
Background/Drug Testing
Discipline/Termination
Corrective Action Plan
Present
Present
Present
27 years
27 years
27 years
Unemployment
2022
25 years
PROFESSIONAL EXPERIENCE
Insurance Agency Marketing Services (IAMS Inc.): Human Resources Associate: 9/2022 – Present
Corporate recruiter – responsible for end-to-end recruiting in Omaha & Topeka, KS., onboarding & orientation
Created & implemented new employee offer letter packet & welcome bags
Maintain all job descriptions & job postings; manage & maintain all recruiting websites & job boards
Process all background checks & provide feedback to management
Responsible for all employee relations issues; provide feedback & recommendations to management
Responsible for employee engagement/employee retainment
Responsible for all disciplinary/corrective action plans, terminations and exit interviews; created & implemented PIP action plan
Responsible for all corporate benefits/administration/tracking and term of benefits/COBRA and management coaching
Responsible for compensation analysis for market/industry standards and wage/hour compliance
Conduct exit interviews; provide feedback to management
Coordinate all cycle employee appraisals: 30-60-90 day & annual appraisals and provide management coaching
Routinely create & implement policies, procedures & addendums, best practices & compliance
Responsible for processing/tracking FMLA claims
Implemented Company Core Values & promote Company Mission Statement
Maintain employee handbook; create & implement addendums
Responsible for all employee recognition/awards, employee events & company parties
Responsible for corporate planning/scheduling/Coordinate all corporate/employee travel
Responsible for community outreach programs
MRC Information Technology: Human Resources Business Partner/Corporate Recruiter:
12/2010 – 9/2022 (Company retired 9/2022)
Solely responsible for all Human Resources functions for MRC IT and its business partners/clients
Liaison for Jackson Lewis Assoc. & MRC on all Immigration issues (F1, TN, E3, H-1B, green card) and compliance
Created all job descriptions & job postings; managed all recruiting websites, job boards, advertising & marketing
Responsible for end-to-end recruiting nationwide & international, relocation, onboarding & orientation
Created & implemented new employee offer letter packets & employee welcome bags
Processed all background checks and drug screens
Responsible for benefits overview & enrollment
Responsible for compensation analysis for market/industry standards and evaluation of wage/hour compliance
Responsible for employee relations issues; provided feedback & recommendations to management
Responsible for employee engagement/retention
Responsible for processing/tracking FMLA claims
Responsible for all disciplinary/corrective action plans, continuous improvement, terminations and exit interviews; created & implemented PIP action plan
Facilitated all cycle employee appraisals: 30-60-90 day & annual appraisals & provide management coaching
Routinely developed and implemented policies, procedures & addendums
Created & promoted Company Mission Statement & Core Values
Created and implemented employee handbook & all addendums as needed
Maintained all recruiting & employee information in HRIS system & physical employee files
Responsible for all employee recognition, employee events & company outings
Responsible for all corporate planning/scheduling/& corporate/employee travel
Responsible for unemployment claims & litigation
MSI Systems Integrators (IBM): HR Generalist/Recruiting & Immigration Specialist; 6/2005 – 12/2010 (MSI acquired by Sirius Solutions; department elimination)
End-to-end recruiting for corporate/technical/sales positions nationwide & international for 6 branches in 6 states; relocation, onboarding & orientation
Responsible for all job descriptions, job postings (internal & external), managed all recruiting websites & job boards
Generated offer letter packets & new employee welcome bags; processed all associated paperwork
Processed all background checks & drug screens; provided feedback & recommendations to hiring managers
Liaison for Baird Holm & MSI on all Immigration issues (F1, TN, E3, H-1B, green card) and compliance
Responsible for employee relations issues; provided feedback & recommendations to hiring managers
Conducted exit interviews; provided feedback to hiring managers & executive team
Responsible for all corporate benefits administration/tracking & term of benefits/COBRA tracking and management coaching
Responsible for Company wellness program, enrollment & tracking
Responsible for compensation analysis for market/industry standards and evaluation wage/hour compliance
Maintained all recruiting & employee information in HRIS system & physical employee files.
Conducted roundtable sessions which focused on continuous improvement and employee morale; provided feedback to hiring managers & executive team
Responsible for employee engagement/retention
C&A Industries/Aureus Medical: HR Generalist/Corporate Recruiter; 6/2004 – 6/2005 (MSI recruited me & hired me back)
Responsible for end-to-end nationwide recruiting for Corporate & medical positions in all divisions
Responsible for all advertising in the medical division
Maintained all recruitment & employee information in HRIS system & physical employee files
Responsible for corporate benefits overview/management coaching
Conducted exit interviews; provided feedback to hiring managers
Responsible for employee relations for medical divisions
Created & implemented employee feedback surveys for employee retention project
Lutheran Family Services: Human Resources Director: 6/2001 – 6/2004
Responsible for all Human Resources functions in 8 regions throughout Nebraska, Iowa and Kansas
Responsible for all hiring, disciplinary action, termination and exit interviews
Provided counseling/advising/recommendations for all staff including executive level; conducted roundtable meetings which focused on continuous improvement and employee morale
Routinely developed and implemented Agency policies & procedures
Developed and implemented employee safety manual & employee disaster response manual
Developed, implemented and conducted new employee orientation, compensation/benefits orientation & on-boarding of new employees
Processed all paperwork, documentation and maintained employee files and HRIS
Responsible for all corporate benefits administration/tracking & term of benefits/COBRA tracking and management coaching
Responsible for Company wellness program, enrollment & tracking
Responsible for compensation analysis for market/industry standards and evaluation wage/hour compliance
Developed and implemented internal posting process, compliant job descriptions, salary pay grade system, and annual employee & supervisor surveys
Developed, implemented & conducted supervisor training including: coaching, discipline & termination, interviewing & selection, cultural diversity and harassment in the workplace
Chaired safety committee and roundtable committee
Responsible for worker’s compensation claims & safety
Responsible for processing/tracking unemployment claims & litigation
Responsible for all grievance issues & litigation
Responsible for processing/tracking FMLA claims
Responsible for all employee recognition/awards, employee events & company parties
MHA Software Services: Human Resources Manager: 8/1997 – 4/2001 (acquired by MSI; department elimination)
Responsible for all Human Resources functions
End-to-end recruiting for corporate/technical/sales positions nationwide & international for 6 branches in 6 states; relocation, onboarding & orientation
Responsible for all job descriptions, job postings (internal & external), managed all recruiting websites & job boards
Generated offer letter packets & processed all associated paperwork
Responsible for employee relations/employee retention
Responsible for all corporate benefits administration/tracking & term of benefits/COBRA tracking and management coaching
Responsible for Company wellness program, enrollment & tracking
Responsible for compensation analysis for market/industry standards and evaluation wage/hour compliance
Responsible for H1B/Greencard/TN-Visa immigration process
Responsible for processing/tracking worker’s comp claims
Responsible for processing/tracking unemployment claims & litigation
Responsible for compliance & safety
Responsible for all hiring, disciplinary action, termination & exit interviews; provided coaching & feedback to executive team
Process all paperwork, documentation and maintain employee files and HRIS
Responsible for all cycle employee appraisals: 30-60-90 day & annual appraisals & provide management coaching
Provided counseling/advising/recommendations for hiring managers and Executives; conduct roundtable meetings which focused on continuous improvement and employee morale
Establish and maintain relationships with clients; service accounts and implement solutions to their needs
Assist pre-sales & sales staff with proposals & SOW
Developed and implemented all company policies & procedures
Created & implemented employee handbook & safety manual
Developed and implemented internal posting process, compliant job descriptions & salary pay grade system
Responsible for advertising and costs; design all ads and promotional materials
Responsible for all Corporate events; planning & coordination
Responsible for all employee recognition/awards & employee outings
West TeleServices: Technical/Corporate Recruiter/HR Generalist: 12/1995 – 8/1997
Responsible for technical/corporate/sales recruiting
Selected to manage a startup facility in Tulsa, Oklahoma
Managed staff of 4 Interviewers
Responsible for all recruitment, including screening, interviewing and placement of technical, executive,
management & sales positions; 70 open requisitions
Responsible for the developmental training of entire staff, including executive level
Process all paperwork, documentation and maintained employee files and HRIS
Conducted new employee orientation, compensation/benefits & employee relations overview and
employee safety training
Responsible for advertising and advertising budget; project & events coordinator
Recruit for Data, LAN/WAN, Internetworking, Networking, Programmers
Conduct interviews and hired for three customer service line-groups
Conduct exit interviews and reviewed for continuous improvement
Selected to train HR department at a startup facility in Hampton, Virginia
EDUCATION
University of Nebraska at Lincoln - December 1995
Bachelor of Science: Speech Communications/HR Management, Minors: English; Public Speaking
Member of HRAM - continuing HR Management education, member of NAM - Non-profit Association of the Midlands
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