Customer Service Sales Lead

Latonya Williams

Lauderhill FL,*****

Cell: 561-***-****

*************@*****.***

Dedicated Customer Service with over 10+ years in delivering excellent customer service, strong ability to maintain high level of confidentiality and to effectively multi-tasking several duties with tight deadlines while working in a fast paced and dynamic organization. Extensive background working with diverse population, prioritizing, client-focused, dependable, and problem-solving skills. Successfully work as part of a team to reach business goals.

Skills:

Microsoft Word, Excel and PowerPoint

A, POS Hub

Sales Experience

Typing

Drywall

Fire Restoration

Mold Remediation

Restoration

Water Damage Restoration

Office Administration

Catering

Computer Skills

Housekeeping

Merchandising

Microsoft Outlook

Commercial Cleaning

Residential Cleaning

Assembly

Sales

Cashier

Store Management

Inbound/Outbound Customer Service

Professional Experience:

Packing and Cleaning

Pack on the Go, Inc Pompano Beach, FL 05/2020 - 01/2024

Cleaned contents, packed contents and textiles.

After remodeling was completed, went back to unpack and placed all of the contents in its place in the residence.

Performed inspection to see what the job consisted and provided estimate time frame.

Assistant Sales Lead / Key Holder

Justice West Palm Beach, FL 06/2018 - 07/2019

Opened, managed and closed store when other managers were not in.

Assisted customers with questions and style of clothing.

Preformed duties when employee called out cashier, Lead cashier and Core Leader.

Provided excellent customer service.

Sales Lead / Cashier

American Eagle Outfitters West Palm Beach, FL 11/2015 - 10/2018

Performed cashier duties.

Assisted customer with products and any questions they had.

Maintained the store as needed.

Restoration Technician

Workplace Solution/Baxter Restoration Lake Worth, FL 12/2014 - 02/2016

Packed in and packed-out contents if needed.

Performed inventory of all contents into I-Cat system if needed.

Cleaned mold, fire or water damages to the client’s contents.

Demo walls and lift flooring if needed.

Catering Assistant

Esperanza Catering Boca Raton, FL 10/2014 - 01/2015

Prepared all catering food.

Served food at catering events.

Planned all events with clients.

Restoration

GL Staffing/Belfor USA Restoration Deerfield Beach, FL 10/2011 - 08/2014

Warehouse/Labor

Packed in and packed-out contents if needed.

Performed inventory of all contents into I-Cat system if needed.

Cleaned mold, fire or water damages to the client’s contents.

Demo walls and lift flooring if needed.

Education:

Santaluces Community High School Lantana, FL

High School or Equivalent

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