Customer Service Social Media

ENEBELI JOY OGHOGHO

Phone:

+*** (0-811-***-****

Language. English

E-Maill:

**************@*****.***

Lekki, Lagos, Nigeria

I am a freelancer and a customer service worker. I am also an emerging model, I am known for my warm personality, work ethics and ability to adapt quickly to developments. I am always ready for new responsibilities and has a record of results. My years of experience cut across wide social groups, ethnic backgrounds, and ages of customers. My target is to always deliver excellent customer experience to make my workplace comfortable and preferred. With outstanding skills and client base, my ambition is to work in a fast-paced environment with growth opportunities and dedication, honesty.

Freelancer Customer Service Contact & Salon manager NICON town estate, Lagos, Nigeria Customer service role: 2022 - 2024

welcoming cuscomers, taking their orders, and making sure to process orders or service quickly and smoothly.

Processing payments using POS and guiding customers to make online bank transters.

Balancing payments and reporting any issues as the manager Keeping daily records or sales such as payments, product service orders. and number/names of customers

Assisting customers and team members with requests, available and flexible to work. Working to carry out sales promotions.

Reviewing price lists and interacting with customers to manage expectation. Modelling products for uploads on social media: WhatsApp, Instagram, and TikTok. Ability to work under pressure

Time management

Efficient communication

Focus and attention to details

content development, phone photography and Interpersonal/stakeholder relations Social media management (uploads/chats)

Record keeping and coordination

ACADEMIC QUALIFICATIONS

West African Senior School Certificate (WASSC)

barek Memorial Mign school, Lagos 2018

First School Leaving Certificate

Aradhe Primary school, Delta 2011/12