Development Representative Sales
Resume:
Robin A
Warner
Van Buren, IN *****
W: warner.robin473@gmail.c
om
Skills
• Lead Qualification
• Marketing Support
• Account Prospecting
• Cold-Calling
• Relationship Development
• Sales Team Collaboration
Customer Relationship
Building
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Professional Summary
Energetic Sales Development Representative versed in serving as a critical first touch-point for prospects and setting the tone for the sales process. Prospects target accounts and verticals through research, personalized cold emails, and cold calls. Builds sales pipeline by connecting with targeted accounts across a 4-year industry career.
Experience
Televerde Phoenix, Arizona
September 2019 - August 2023
Sales Development Representative
Maintained clear and open communication with sales team to foster goal achievement.
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Supported marketing campaign development and deployment to contribute to strategic efforts.
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Leveraged [Software] CRM system to document and monitor targeted contacts and daily activities.
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• Achieved or exceeded qualified lead quota in both quantity and quality. Maintained strong knowledge of company offerings, competitor products and market positioning.
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• Sent personalized emails and made outbound calls to targeted prospects. Researched targeted personas within prospective accounts to build instant rapport.
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• Exceeded sales objectives to capture new leads and customers. Utilized CRM software to track all customer interactions and progress towards sales goals.
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Scheduled meetings for account executives with qualified leads, ensuring smooth handoffs.
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Consistently met or exceeded monthly quotas for generated leads and scheduled appointments.
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Lakeshore Recycling Rosemont, Illinois
June 2022 - June 2023
Lead Development Representative
Networked with industry leaders to increase partnership opportunities and drive new revenues.
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• Cold called prospects and detailed product benefits to develop pipeline. Optimized lead generation with multi-channel pipelines for customer acquisition.
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Liaised with sales center, regional and divisional managers to expand business opportunities.
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Maintained client database to centralize information and provide access to team members.
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Maintained high close rate using persuasive communication style and extensive knowledge of company products and service offerings.
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• Controlled sales calls and managed pre-sales activities. Arranged conference calls and meetings between prospective clients and account executives.
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Established strong personal brand on social media platforms like LinkedIn to engage prospects effectively.
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Developed targeted prospect lists using various tools such as LinkedIn Sales Navigator and other databases.
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Education
November 1998
Diploma - All General Areas
Parkview School, Rockville, Indiana
September 2023
Sales/Customer Service Agent - Sales/Marketing
ICI Televerde, Rockville, Indiana
Language
Advanced
English
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