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Customer Service Food

Location:
Taylorsville, KY
Posted:
July 11, 2024

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Resume:

Emily Larkins

*** ******** ***** *****

Taylorsville, KY, 40071

Cell: 719-***-****

**************@*****.***

Skill Highlights:

Strong communication skills

Organizational skills when performing multiple tasks

Computer skills including but not limited to Microsoft Word, Excel, and PowerPoint.

Excellent time management skills

Ample communication skills with a background in customer service.

Knowledgeable within HIPAA and patient privacy practices

Medical terminology knowledge

Patient observation and Vital signs

Dependable and hard working

Ability to quickly think outside of the box

Education:

ATA College, Cincinnati. OH October 2022- May 2023

Pueblo Community College, Pueblo, CO January 2017- May 2020

Certificate, Phlebotomy Technician

Related Courses and Clinical Sites:

LabCorp (100 clinical hours)

Parkview Medical Center (50 clinical hours)

Medical Terminology

Human Growth and Development

Human Psychology

Professional Development

Anatomy and Physiology

Professional Communications and Development

Career Mathematics

Medical Law and Ethics

Multiple Sonography Courses

SERV Safe Certified

SERV Safe Instructor certified

SERV Safe Proctor certified

Work Experience:

Melting Pot December 2023 - Current

Food Service - Server

Served guests with food and beverage requests in a timely and friendly manner.

Attended to guests before, during and after their meals. Ensuring they have an excellent experience.

Provided guests with multiple upsell options for their experience.

Memorized drink and menu items to give guests adequate suggestions.

Managed multiple side work tasks while providing guests with excellent service

Aramark Correctional Services June 2023-November 2023

Food Service Assistant Director

Hire and train new employees; set long term goals to ensure proper safety and food production within the facility. Schedule staff hours and assign duties. Establishing standards for personnel performance and inmate performance.

Ensure that work areas are clean, and that equipment, tools, and supplies are properly stored. As well as ensure that employees and inmates are complying with health and food safety standards.

Oversee food preparation and other kitchen operations.

Instructed SERV Safe class using educational tools provided by the facility and Aramark. This was a 6-month program for the inmates to receive their SERV Safe certification.

Texas Roadhouse, Middletown, KY October 2022-June 2023

Server

Served guests with food and beverage requests in a timely and friendly manner.

Attended to guests before, during and after their meals. Ensuring they have an excellent experience.

Provided guests with multiple upsell options for their experience.

Memorized drink and menu items to give guests adequate suggestions.

Managed multiple side work tasks while providing guests with excellent service

Colorado Department of Corrections, Florence, CO February 2022-August 2022

Corrections Officer 1

Oversight of inmates during meals, recreation, phone calls, shower times, and while in lock downs or periods of rest.

Wrote daily incident reports based on inmate activities, counts, and searches.

Maintained record of cell searches, contraband logs and equipment used by both offenders and staff.

Maintained training in taser, take downs, full escapes and attempted escapes, self-defense, and OC spray.

Parkview Medical Center, Pueblo, CO April 2021-February 2022

Phlebotomy Technician

Collect specimens such as, but not limited to throat swabs, and venipuncture collections.

Performed specimen processing input and send outs for transport.

Performed all standard and complex collections, such as blood cultures, heel sticks, finger sticks.

Management of an outpatient center, including order entry, venipuncture, heel sticks, and packaging the collection for transport to the main lab.

Walmart Supercenter, Pueblo, CO March 2020-April 2021

Personal Shopper

Collected customers items based on their selections from their online grocery list.

Staged and organized customer orders to be ready for pickup at the customer selected time.

Maintain goods that needed to stay frozen or refrigerated.

Ensured that customers received satisfactory service and quality goods.

Sonic, Pueblo, CO February 2018-March 2020

Assistant Manager / Carhop

Supervised daily operations of a store with more than $30,000 in sales daily.

Ensured maximum guest satisfaction by maintaining a quick service.

Oversee a staff of 10-20, while ensuring all staff receive adequate breaks and clock out in accordance with Colorado state laws.

Delegated tasks including cleaning of the public restroom, sweeping, mopping, cleaning the ice cream and soda machines, ensuring proper items are set out for the next day’s staff.



Contact this candidate