Patient Care Data Entry
Resume:
Tamara Melanson
Leominster, MA *****
************@*****.***
Professional Summary
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 5 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care. Experienced non-medical Care Provider offering 8 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Skills
Culturally Competent Care
Cultural Awareness
Mobility Assistance Aptitude
Patient-Focused Care
Patient Care Activities
Quality Patient Care
Blood Glucose Monitoring
Professional Bedside Manner
Feeding Assistance
Patient Positioning Understanding
Supporting Daily Living Needs
Mental Health Care
Work History
November 2016 - Current
Tempus Unlimited - 600 Technology Center Dr. Stoughton, MA 02072
PCA
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Planned, prepared and served meals and snacks according to prescribed diets.
Ran errands for patients, did shopping, and picked up other necessities.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Scheduled and accompanied clients to medical appointments.
Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Shopped for groceries regularly in order to keep house stocked with necessities.
Maintained med list, filling weekly med holder, calling pharmacy to refill meds, pick up meds and other personal necessities.
September 2010 - November 2017
Papous Pizza - Central Street Leominster, MA
Cook
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Ordered and received products and supplies to stock kitchen areas.
Managed kitchen staff, supervised preparation of foods,and explained steps for readying specialty items.
Mentored staff in expectations and parameters of kitchen goals and daily work.
March 2005 - July 2006
Ftichburg Police Department - Elm Street Ftichburg, MA 01420
Dispatcher
Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
Questioned callers to determine nature of problems and locations to direct type of response needed.
Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
Used [Software] to track and maintain case incident numbers and logs.
Received over [Number] 911 and non-emergency calls per [Timeframe] to dispatch calls to appropriate agencies and officers on duty.
Relayed latest information to first responders via electronic means, telephone calls and radio responses.
Read system maps and caller information, and documented details in system.
Routed calls to police, fire and ambulance service to meet individual call needs.
Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
Answered calls from automatic routing system and took basic information from callers.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.
August 2000 - November 2004
American Medical Response, AMR - Worcester, MA
EMT
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Responded to over 20 daily emergency calls to provide quick and compassionate medical assistance and care for patients.
May 2002 - February 2004
Town Of Townsend - Brookline Street Townsend, Ma
Dispatcher
Questioned callers to determine nature of problems and locations to direct type of response needed.
Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
Used [Software] to track and maintain case incident numbers and logs.
Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
Received over [Number] 911 and non-emergency calls per [Timeframe] to dispatch calls to appropriate agencies and officers on duty.
Relayed latest information to first responders via electronic means, telephone calls and radio responses.
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Routed calls to police, fire and ambulance service to meet individual call needs.
Read system maps and caller information, and documented details in system.
Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
Answered calls from automatic routing system and took basic information from callers.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
September 1998 - July 2000
Patriot Ambulance Service - Fitchburg, Devens, And Lawrence, MA
EMT-Intermediate
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
Communicated with lucid patients to gather incident and medical history information.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Responded to over 10 daily emergency calls to provide quick and compassionate medical assistance and care for patients.
Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
May 1990 - August 1997
CVS Pharmacy - Fitchburg And Leominster Ma
Assistant Store Manager
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Rotated merchandise and displays to feature new products and promotions.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Walked through store areas every couple hours to identify and proactively resolve issues negatively impacting operations.
Approved regular payroll submissions for employees.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Education
May 1995
Fitchburg State University Fitchburg, MA
Bachelor of Science Sociology With Minor in Criminology
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