Quality Control Customer Service
Resume:
Tiffany Fawley
Batavia, Ohio 45103
Phone: 513-***-****
Email: ********@******.***
Professional Experience
Print Operator
Huhtamaki, New Vienna, Ohio
Key Responsibilities:
• Machine Operation:
o Set up and operate plastic cup manufacturing machines in accordance with production schedules.
o Adjust machine settings to optimize performance and ensure high-quality output. o Monitor machine operation to detect malfunctions or irregularities and make necessary adjustments.
o Conduct routine checks and maintenance to ensure machines are in proper working condition.
• Quality Control:
o Inspect finished products for defects, ensuring they meet quality standards. o Document and report any quality issues or deviations from standard specifications.
o Perform regular quality control tests and inspections throughout the production process.
• Safety and Compliance:
o Adhere to all safety guidelines and procedures to maintain a safe working environment.
o Utilize personal protective equipment (PPE) as required. o Report any safety hazards or incidents to the supervisor immediately.
• Documentation and Reporting:
o Maintain accurate records of production output, machine settings, and maintenance activities.
o Complete daily production logs and other required documentation. o Assist in inventory management by tracking materials used and finished products.
• Collaboration:
o Work closely with team members to ensure smooth and efficient production operations.
o Communicate effectively with supervisors and other departments regarding production status and issues.
o Participate in team meetings and contribute to continuous improvement initiatives.
Co-Owner
The Cincy Book Rack, Cincinnati, Ohio
Key Responsibilities:
• Inventory Management:
o Established and maintained an efficient inventory system from scratch, ensuring accurate tracking, restocking, and timely updates of an extensive collection of books and games.
• Product Handling:
o Oversaw the receiving and sending of products, managing inventory with care and efficiency.
o Coordinated with suppliers, managed shipments, and maintained optimal stock levels to meet customer demand.
• Event Coordination:
o Organized and ran RPG gaming events, creating an engaging community space for gamers.
o Planned, scheduled, and promoted events to ensure a memorable experience for participants.
• Customer Service:
o Delivered exceptional customer service by assisting customers with inquiries and providing personalized recommendations.
o Fostered a welcoming environment that encouraged repeat visits and customer loyalty.
• Expos and Events:
o Coordinated logistics for expos and events, managing setup and display to promote the store and products.
o Interacted with attendees to enhance store visibility and attract new customers.
• Team Management:
o Scheduled and managed employees, ensuring they were well-trained, motivated, and equipped to provide excellent customer service. o Developed and maintained a positive work environment that supported team growth and efficiency.
Education
High School Diploma
Skills
• Machine Operation and Maintenance
• Quality Control and Assurance
• Safety and Compliance
• Inventory Management
• Event Planning and Coordination
• Customer Service Excellence
• Team Management
• Strong Communication Skills
• Problem-Solving Abilities
Contact this candidate