Call Center P O

Edman T. Tolosa

E-mail Adress: ***********@*****.***

Contact No. +63-917******* / +63-917*******

Objectives:

To gain a position of responsibility where my

qualifications and practical experience can be applied

and developed in pro a proactive organization, to face

and execute challenging tasks successfully, and

continuously increase and enhance my skills.

Summary of Qualifications:

>A competent, articulate, and experienced individual;

Develop skills in computer relations, organizing, and

leadership, to achieve the highest possible standards

in any undertaken.

>Has full exposure to food industry services and

Function activity.

>Reliable, dependable, and motivated in accomplishing

Assigned tasks even under pressure. Computer literate

and has a good command of English.

>Can speak and understand Arabic.

Work Experience:

Supervisor

Zestea Milktea and Food Corner

Quezon St.Brgy.Quezon Villa Arevalo,Iloilo City

December 2019 to Present

>Responsible for overall stocks and Inventory

Responsible to train a new employee

Supervisor

Kentucky Fried Chicken

Dabab & Branch

P.O Box 4027 Riyadh 11491, KSA

September 2004 - September 2011

>Responsible for the overall activity of the dispatching

Of customer orders and sales

>Conducts the monthly inventory of the store

Miscellaneous expenses. Perform other duties as

May be assigned.

Call Center Officer

Call Center Office Sitteen St.

P.O Box 4027 Riyadh 11491, KSA

>Responsible for the newly hired employee to be train

For their responsibilities as a Call Center agents.

Service Crew/Home Delivery Driver

Kentucky Fried Chicken

Dabab & Swaidy Branch

P.O Box 4027 Riyadh 11491, KSA

September 1999 - September 2011

>Responsible for the overall activity of the delivery of

Customer order and sales and to deliver the order

>Responsible for taking orders by phone by the

Customer. Perform other duties as may be assigned.

Food & Beverages Merchandise

Expo Filipino

Clark Field Pampanga, Philippines

1996-1997

>Responsible for the creative display of seasonal

Products and inventory of company products for resale

Performed administrative office work like,

accounting documents.

Stockman/Service Crew

Jollibee Food Corporation

Dau, Mabalacat Pampanga, Philippines

1995(6 Months Contract)

>Performs monthly inventory and checking of

Products stocked in the warehouse and account

Its quantity and condition. Assist in the calculating

Transmittal of weekly sales reports to the Head Office

Warehouse.

Educational Attainment:

1995-1997

Units Earned

Bachelor of Science in Mechanical Engineering

Holy Angel University

Pampanga, Philippines

Seminars and Training Attended:

Basic Hardware & Basic Networking

SPIS International School

Thalateen St. Riyadh, K.S.A.

PC Assembly

Computer Society for Filipinos

Riyadh, K.S.A.

2001

Working knowledge of personal computer and hardware

assembly. Can perform troubleshooting on hardware

functions.

Cardiac Pulmonary Arrest

Expo Filipino

Clark Field, Pampanga, Philippines

1996

Basic Knowledge of first aid in a cardiac pulmonary

arrest situation.

Personal Information:

Permanent Address : Orchidsville Subdivision,

Bonifacio St. Arevalo Iloilo

City, Philippines

Contact No : +63-917*******

+63-917*******

Date of Birth : 4 January 1977

Place of Birth : Pampanga, Philippines

Height : 5’7”

Citizenship : Filipino

Religion : Iglesia Ni Cristo

Languages Spoken : English, Basic Arabic,

Tagalog and Ilonggo

Contact this candidate