Support Worker Community
Resume:
Virginia D. Grosshans
Kuna, Idaho 83634
Email: *********.********@*****.***
EXPERIENCE
Community Support Worker
Caring for 44 year old mentally challenged woman, assisting with daily living skills, personal hygiene, proper diet and social skills.
Preparing Meals, teaching daily living skills such as, cleaning, laundry, personal hygiene, scheduling and going to appointments and social skills.
8/2012-12/2013 Meridian Joint School District #2
1-School Year plus summer Special Needs Bus Assistant
Assists Driver of special needs student school bus, including loading and unloading students, safely securing students, monitoring behavior and health status of students, and related duties, as assigned;
Conducts pre-trip inspection of bus to assess safety, mechanical condition, and operability of special needs equipment;
Ensures students are properly restrained by use of wheelchair tie down, seatbelt, safety harness, or other required devices;
Maintains order among student passengers using prescribed disciplinary methods, taking into account the special needs of the students, ensuring the bus driver can focus attention on driving the vehicle;
Monitors and responds to immediate and emergency health needs of student passengers, including cleanup of body fluids;
Assists in transportation of special needs students and other passengers to and from District schools in a safe, timely, and efficient manner;
Assists in transportation of special needs students and other passengers to and from other assigned locations on field trips and other school-related activities in a safe, timely, and efficient manner;
Confers with drivers, teachers, parents, supervisors, and other interested and affected persons regarding the special needs of individual students;
Confers with supervisors, parents, teachers, and other interested and affected persons about disciplinary problems following District procedures;
Reports mechanical, safety, and other operating problems to driver, designated mechanic, or supervisor;
Assists in conducting emergency drills, evacuations, and related drills as prescribed, accommodating the special needs of the students;
Performs all work duties and activities in accordance with federal, state, and District policies, procedures, and safety practices.
9/2010-8/2013 Primary Caregiver
9/2006– 9/2010 TML Service Experts
4- Years Administrative Assistant for the Commercial Estimators/Dispatcher P/T
Acquiring plans for projects bidding
Tracking jobs awarded
Preparing work orders
Submit equipment orders and reconcile invoices to assure accuracy
Preparing submittals
Preparing O&M manuals
Organizing and keeping track of completed job plans and O&M's
Maintaining files for work orders
Answering multi line phone and routing calls
Call customers to schedule appt. or to remind them of one
Organizing company picnic & other duties as assigned
Scheduling hotel/motels for staff out of town
9/1997- 8/2006 The UPS Store-Meridian
9- Years Store Supervisor/Manager
Busy customer service oriented mail processing/business center.
Heavy walk in traffic requiring immediate attention to customers.
Understanding and adherence to shipping regulations and requirements.
Assisting clients in proper packaging techniques.
Initiating, preparing and processing claims with regards to damaged package/ item claims.
Sorting and processing of mail.
Heavy phones.
Training of new employees.
Additional duties included but not limited to the following: accounts receivable, account reconciliation" tracking of packages,
Management of inventory and supply orders, stocking, end of day balancing, oversee proper daily opening of store, bank deposits,
Data entry of all customer data, management of monthly production reports. Supervisor to four employees.
Proper use of black & white and color copiers, laminating & binding machines and fax machines.
Responsible for proper maintenance of all equipment All aspects of daily function of the facility.
EDUCATION
Wilson Night School-1986
SKILLS
Detail-oriented person with exceptional follow through abilities
Demonstrates ability to exercise good judgment under pressure
Excellent communication and customer service skills
A quick learner & self starter
Computer experience with: WordPerfect, MS Word, Excel, Windows, some QuickBooks, Internet
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