Business Analyst Software Development
Resume:
Ali Osmani
Hoffman Estates, IL
*************@*****.***
Professional Profile Summary
• Over 6 years of successful experience in analyzing business processes and gathering and documenting requirements as a Business Analyst
• Over 3 years experience in Point of sales (POS) software
• Experience in Waterfall and Agile and comfortable working with either
• Experience in working in fast paced environments where high volume and high stress is the norm
• Experience in managing multiple projects simultaneously while still completing deliverables that meet the highest client satisfaction
• Experience working in diversified domains
• Great presentation skills & ability to tailor presentations towards different functional areas and audiences
• Expert in creating precise user stories, acceptance criteria and use cases
• I have been told I am a great team player, very meticulous, analytical, interpersonal, with great problem solving skills and excellent communication skills with all types of stake holders
• In depth knowledge of the software development life cycle (SDLC) using Agile and Waterfall methodologies
• Proficient in creating various documents like Business Requirements Document (BRD), Functional Requirement Document (FRD) and Functional Specification Document (FSD)
• Ability to lead and direct the work in a positive way and in a wide degree of creativity and latitude
• Expert at interacting with stakeholders, subject matter experts (SME) and end-users to understand, analyze, communicate and validate requirements using joint application design (JAD), joint application review (JAR) sessions
• Understanding of business process management, workflow, integration methods and tools
• Just as comfortable working individually and as part of a team
• Just as comfortable working with onshore and as offshore teams
• Reliable, flexible and innovative in all types of working environments
• Extensive experience in coordinating testing effort, responsible for test deliverables, status reporting to management, issue escalations
• Able to quickly understand and prototype business ideas and concepts Education
• Executive MBA-Northern Illinois University-Naperville, IL
• MD-Washington University School of Medicine San Pedro, Belize
• Business Analyst Certification- Northeastern Illinois University-Chicago, IL Skills
• Jira
• Confluence
• SQL
• MS Office (Excel, PowerPoint, Project, Word, Outlook, Visio)
• Point of sales
Work Experience
Mayo Clinic-Rochester, MN Mar 2021 – June 2024
Business Analyst
Responsibilities:
• Implemented Retail POS in Mayo’s dermatology retail shops across their network
• Successfully implemented cashless forms of payment including Payroll Deduction, Credit Cards and Gift Cards
• Elicitated requirement from stakeholders using various methods such as interviews, documents analysis, requirements workshops and joint application development (JAD) sessions, business process descriptions and workflow analysis
• Ensured that requirements were clear, concise, traceable and verifiable
• Created requirements writing user stories and acceptance criteria
• Built user stories, mock-ups and process flow diagrams to ensure the requirements were clear to understand and fully represented
• Led the effort to effectively communicate and collaborate with external and internal customers to analyze information needs and functional requirements
• Prioritized development backlog, planning releases, planning sprints, and driving requirements/user stories
• Monitored projects through the Software Development Life Cycle (SDLC) process using the Agile/SCRUM methodology
• Worked independently with users to define concepts and clarify Functional and Non-functional requirements daily
• Collaborated with subject matter experts (SMEs) to define the business needs and translate them into application and Non-functional requirements
• Created various flow charts and sequence diagrams using JIRA to provide detailed outline of the various actors of the system and demonstrate how the various systems interacted
• Handled development of test plans, test cases and performed User Acceptance Testing (UAT) John Deere-Moline, IL September 2018 – May 2021
Business Analyst
Responsibilities:
• Collaborated with external and internal customers to analyze information needs and capture functional requirements for John Deere e-commerce portion of their website
• Teamed up with developers and subject matter experts (SME's) to establish technical vision and analyze tradeoffs between usability and performance needs
• Clarified issues with developers during efforts to validate designs and functional specifications
• Analyzed user needs and determined requirements to anticipate and resolve issues and find solutions
• Often acted as the point of contact for ongoing projects
• Created Functional Requirements Documents using the Waterfall process
• Provided Business Analysis support and process improvement recommendations and supported the implementation of application enhancements
• Worked with users to define business needs, clarify functional and non-functional requirements to translate them into application and operational requirements
• Handled monthly application review meetings with end users to gather and document business needs and translate them into a functional requirement document (FRD)
• Responsible for preparing Minutes of Meetings, Agendas and other documentation that captured decisions made and provided support to the team throughout all phases of the Software Development Lifecycle (SDLC)
• Developed business process documentation, supporting documentation which including policies, procedures, references, specific and general instructions, navigation manuals, user guides, job aids and related/required documentation
• Prioritizing development backlog, planning releases, planning sprints, and driving requirements / user stories.
Contact this candidate