Human Resource

Bader Shaheen

I am a commerce graduate specialized in human resource management with

excellent communication skills seeking to utilize my experiences and abilities to drive organizational success while furthering my professional development and exposure.

I can work independently and as part of a team and I work to support a cohesive team atmosphere and encouraged efficient communication among team members to ensure project milestones were accomplished ahead of time. EDUCATION

Master of Applied Health Services - Professional Stream (Present) Saint Mary’s University, Halifax (NS)

Bachelor of Commerce (2019-2023)

Saint Mary’s University, Halifax (NS)

• Major: Human Resource Management and Industrial Relations

• Minor: Psychology

WORK EXPERIENCE

Shoppers Drug Mart (Halifax, NS, Canada)

Supervisor Jan 2022 - February 2024

• Demonstrated strong problem-solving skills by addressing challenges such as staffing issues, inventory discrepancies, and customer complaints.

• Demonstrated a strong commitment to security and confidentiality when closing out daily financial transactions.

• Followed established protocols to safeguard cash and financial documents, mitigating any potential risks.

• Oversaw general administrative functions, including filing, record-keeping, and document management.

• Managed and analyzed data related to sales, inventory, and customer feedback using tools like Microsoft Excel.

Arabnet General Trading (Kuwait)

Sales Representative Jan-Dec 2021

• Developed and demonstrated in-depth product knowledge and the ability to articulate specific product features and benefits to customers.

• Developed and implemented sales strategies to demonstrate the effectiveness products to clients.

• Cultivated and maintained strong customer relationships through active communication and excellent customer service.

• Collaborate with team members to provide the best customer service and create congenial atmosphere on the sales floor.

Nationality

Canadian

Email

*****.*******@*******.***

Phone

+965-******** / +1-902-***-****

COMPUTER SKILLS

Microsoft Office Word

Microsoft Office Excel

Microsoft Office Access

PowerPoint

Global Unit Company (Kuwait)

Receptionist Jan-Dec 2020

• Confirmed appointments, communicated with clients, and updated client records.

• Handled clients’ inquiries providing accurate information to the individuals on the other end and directing them to the appropriate department if needed.

• Upheld confidentiality and discretion when handling sensitive information regarding clients and the company.

• Diligently inputting and maintaining visitor logs, appointment schedules, and client information into our digital database.

CERTIFICATION

HubSpot Inbound Certification “Social Media Marketing” (2023) The Open University “Effective Communication in the Workplace” (2023) RELEVANT COURSEWORK

• Human Resource Management

• Human Resource Economics

• Micro and Macro Organizational Behaviour

• Communications

• Industrial/Organizational Psychology

• Ethical Responsibilities of Organizations

• Wage and Salary Administration

• Staffing and Selection

• Management and Leadership Skills

• Training and Development

• Business Finance

• Planning and Control

• Determinants of Health: Healthy Public Policy

• Policy and Decision Making

• Knowledge Transfer and Research Uptake

• Big Data in Health Care

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