Highly skilled and experienced Bartender with a robust knowledge of spirits, beer, and wine. Adept at delivering exceptional customer service and creating a welcoming atmosphere. Proven track record in training staff, managing bar operations, and enhancing customer satisfaction through personalized service. Xin Chao
Bar Manager
Successfully managed daily bar operations, guaranteeing a superior level of customer satisfaction. Provided training and supervision for bar staff to uphold service excellence and compliance with company protocols.
Directed inventory control, procurement procedures, and financial documentation. Jan 2024 – June 2024
Cadillac Bar
Bartender
Performed comprehensive opening and closing duties, including sales report generation, shift setup, cash drawer preparation, and inventory management. Adhered to alcohol awareness protocols to prevent guest intoxication. Maintained a well-stocked bar with a variety of liquors, juices, and garnishes. Provided informed beverage recommendations to enhance customer experience. June 2023 – Feb 2024
HOSPITALITY MANAGER / LIQUOR AND BEVERAGE CONSULTANT
832-***-**** · *****.************@*****.***
Houston, TX 77053
Oscar E. Orellana
PROFESSIONAL EXPERIENCE
KEY COMPETENCIES
Kulture
Head Bartender
Trained new bartenders in drink preparation, product promotion, and sanitation standards. Executed opening and closing procedures, including sales reporting, shift setup, and inventory checks. Developed seasonal drink menus featuring unique cocktails. Managed detailed inventory logs and coordinated with management for timely reordering. Nov 2022 – June 2023
Extensive Liquor, Beer, and Wine Knowledge
Cash Register and Aloha POS Operation
Custom Drink Preparation and Craft Cocktail Design Suggestive Selling and Upselling Techniques
Health Code and Alcohol Awareness Compliance
Dining Room and Bar Management
Strong Sales and Inventory Management Expertise
Effective Staff Training and Mentoring
Sparx
Traveling Bartender
Delivering high-quality bartending services at various events, ensuring exceptional customer satisfaction and memorable experiences.
Collaborating with event organizers to customize drink menus and ensure seamless beverage service. Maintaining inventory control, managing procurement procedures, and handling financial documentation. Feb 2017 – Present
Spectrum
Traveling Bartender
Consistently earn outstanding customer satisfaction and positive feedback Train and mentor temporary bar staff to meet and exceed high service standards. Manage inventory with precision and oversee efficient procurement processes. Handle financial reporting with accuracy and transparency. Ensure smooth operations and memorable experiences for all guests through commitment to excellence and attention to detail.
Feb 2017 – Present
Home Plate Bar And Grill
The Rosemont
Service Manager / Bartender
General Manager / Bartender
Managed high customer volumes during peak times and special events. Conducted opening and closing procedures, including sales reporting and inventory checks. Ensured bar cleanliness and stock levels to meet customer needs. Followed alcohol awareness guidelines to maintain a safe environment. Served high volumes of customers during busy periods. Performed comprehensive opening and closing duties. Maintained a presentable and well-stocked bar.
Adhered to alcohol awareness procedures.
Cafe Del Rio
Business Major (No Degree)
The University of Texas
Austin, TX
Assistant General Manager
Oversaw daily operations to meet performance and quality standards. Monitored financial transactions to ensure accuracy and reduce discrepancies. Assisted in schedule planning and assignment delegation. Recruited, interviewed, and onboarded new employees, fostering a positive work environment. Mar 2020 – Jan 2021
Jan 2015 – Mar 2020
Mar 2017 – Oct 2019
PROFESSIONAL EXPERIENCE CONTD.
EDUCATION
Longhorn Steakhouse
Regional Trainer / Head Bartender
Delivered training to staff and quality assurance teams. Managed cash register operations and prepared financial reports. Conducted regular inventory counts and maintained appropriate stock levels. Recruited and trained new bartenders and barbacks to ensure a skilled team. Feb 2013 – May 2015
BJ’s Restaurant and Brew House
Regional Trainer
Provided regional training for new and existing staff across multiple locations. Ensured consistency in service quality and adherence to company standards. Developed training materials and conducted workshops to enhance employee skills. Jan 2010 – Mar 2013
Associates in Culinary Arts
The Art Institute of Houston
Houston, TX January 2011
High School Diploma
James Madison High School
Houston, TX May 2009
Buffalo Wild Wings
Head Bartender / Trainer
Trained new bartenders in drink preparation, product promotion, and sanitation standards. Executed opening and closing procedures, including sales reporting, shift setup, and inventory checks. Developed seasonal drink menus featuring unique cocktails. Managed detailed inventory logs and coordinated with management for timely reordering. Jan 2021 – Oct 2022