Accounts Receivables

PROFESSIONAL SUMMARY

ACCOUNTING PROFESSIONAL COMFORTABLE WITH ACCOUNTS RECEIVABLE/PAYABLE FUNCTIONS INCLUDING RECONCILIATIONS, APPROVING CLAIMS FOR PAYMENT, RESEARCH AND COLLECTIONS. I HAVE EXPERIENCE WORKING WITH PEOPLE VIA PHONE AND EMAIL. I AM A QUICK LEARNER AND ADAPTABLE TO VARIOUS AREAS OF THE DEPARTMENT.

Areas of Expertise and Technical Acumen:

Audit/Quality Assurance

Collections

Clinical Services

Accounts Receivable

Deductions

Equipment Control

Analysis/Research

Microsoft Office Suite

SAP PR1/ECC

Oracle

ARIBA

Excel

GAAP

Accounting Support

Data Integrity

Billing/Pricing

Salesforce

CRM

Infinium

Invoicing

AS400/Margin Minder

Shared Services

Pricing Authorization Tool

Dynamics AX

Infinity RDP

Traverse

NexGen

PROFESSIONAL EXPERIENCE

Litigation Management Inc January 2024 – April 2024

B2B Collections

Contact Law Firms via email and phone calls

Ran weekly aging report for CEO and upper management and went thru it line by line to give update during weekly meetings

Collected between $50k - $500k per account – 50 accounts

Ran daily aging report to perform daily collections

Followed payments to make sure applied to correct accounts

Sims Crane & Equipment – Tampa, FL April 2023 – December 2023

B2B Collections

Worked from daily aging report from Traverse Program and put into spreadsheet

Collection goals are $ 17M monthly and that is achieved each month so far.

Reach out via email and calls

Worked with Sales and A/P and Billing departments to get accounts billed and paid.

Took payments via Credit Cards and applied to account

Primo Water – Lakeland, FL December 2020–December 2022

Billing Specialist/Collections - B2B

Work closely with the customers in assigned portfolio to provide timely and accurate invoicing that can be paid and collected within desired timeline.

Collect on all of my Key Accounts

Collaborate with other quote-to-cash personnel to ensure that agreed service levels are met and that all receivables are followed up in a timely manner.

Work with Key Account Sales to identify and correct pricing issues and equipment discrepancies.

Liaise with internal/external personnel to discuss current and future issues that may delay or prevent payment of invoices.

Applied company’s credit and collections policies, practices, and procedures, including maintaining a program of systematic follow-up, forecasting, and ongoing reconciliations.

Carry out approved credit adjustments, write-downs, and write-offs.

Produce and publish all standard and ad-hoc billing and collections reports and ensure that all internal/external stakeholders are informed with relevant and timely collections information.

Publix Employees Federal Credit Union - Lakeland, FL April 2020 – December 2020

Collector I

Efficiently managed a portfolio of delinquent credit union accounts by contacting account holders by phone, email, and written communication to negotiate and resolve delinquency.

Actively monitored the portfolio to provide analyzed credit risk reports to Management in accordance with credit lines, terms, and payment patterns.

Prepared monthly delinquent loan and charge off reports for Board of Directors recommending delinquent accounts for charge off.

Robert Half Talent Solutions (Contract) - Tampa, FL March 2019 – April 2020

Publix Employees Federal Credit Union (Collector) March 2020 – April 2020

Met Life (Sr. Customer Service Rep) October 2019 – January 2020

Lazy Days RV (Sr. Accounts Receivable Specialist) March 2019 – July 2019

Artech Staffing - Tampa, FL October 2018 – March 2019

Chargeback Analyst (Bristol Myers Squibb)

Coca-Cola, Shared Services – Brandon, FL February 2004 – June 2015

Pricing Coordinator (October 2017 – August 2018)

Provided quality customer service for the Coca-Cola North America Business Unit by consistent review, analysis, and pricing request processing, to ensure pricing data integrity (BASIS and SAP), meeting and exceeding accuracy and timeliness goals.

Resolved escalated pricing matters and authorized relevant customer credit and/or cash reimbursements.

Created and completed Pricing Summary Key Business Indicator reports for management (Quality, Productivity, New Outlets, Pricing Tracker, Web Invoice), and updated and managed various databases (Key Acct/Trade Group/Local Assignments, Pricing Reporting, Club Coke Portal).

Deductions Representative (April 2017 – October 2017)

Managed a portfolio of assigned local and national accounts to identify, investigate, and analyze all deductions to determine their accuracy to determine course of action.

Analyzed root cause of deduction and determine if deduction is legitimate or should be contested and presented again for collection.

Identified trends which would relate to the deduction. Recommended plan of action to minimize/eliminate reoccurrence to appropriate team members.

Created documentation to write-off or re-bill as needed. Provided semi and monthly reporting of deduction portfolio as required by management teams.

Maintained electronic storage files which contained various support documents or templates needed to process deductions.

Bristol Myers Squibb July 2015 – March 2017

Clinical Services Grant Administrator

Approved payments under the clinical grants.

Reconciled accounts for ending the trail.

Responsible for the receipt and tracking of invoices from vendors and/or investigative sites.

Resolved complex invoice issues with internal and external clients.

Worked with team members to confirm the appropriateness of invoices by confirming underlying contract/statement of work.

Ensure team members complete timely approval of payments from individuals within operations with the appropriate Grant of Approval.

Ensured team members determine appropriate payment terms for payment.

Provided guidance and training on how to process invoices using appropriate Bristol-Myers Squibb (BMS) systems and/or coordination with outsourced/offshore service function for appropriate payment.

EARLIER CAREER (COCA-COLA)

Full-Service Analyst January 2014 – June 2015

Pricing Coordinator July 2007 – January 2014

Senior Credit/Collections Analyst November 2005 – July 2007

Accounting Assistant November 2004 – October 2005

Payroll Garnishment Admin February 2004 – October 2004

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