Customer Service Food Safety

Bridgit Ludenyi

+256*********

***************@*****.***

Kampala, Uganda

SKILLS

Table arranging and cleaning

Attentive customer service

Payment processing

Suggestive selling

Attentive customer service

Cash handling

Food safety

Table service

Order taking

EXPERIENCE

WAITRESS 11/2022-12/2023

CAFE JAVAS - Nairobi, Kenya

Delivered exceptional service by providing timely and friendly customer service.

Checked on guests to assess satisfaction with each food course and beverage

Met upselling goals

Cleaned sanitized and organized food speed racks, bins and chemical storage

WAITRESS ASSISTANT 11/2021-03/2022

MIDLAND HOTEL NAKURU - NAKURU, KENYA

Resolved customers complaints promptly, escalating lager operational concerns to management.

Maintained brand image by keeping neat personal appearance

Answered phones politely and promptly while accurately recording and confirming reservations

EDUCATION

KENYA UTALII COLLEGE -NAIROBI, KENYA

Certificate Of Higher Education

Hospitality,09/2019-08/2020

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