Customer Service Sales Representative

SHIRLEY

HUBBARD

S

H McDonough, GA *****,

678-***-****

********@*****.***

PROFESSIONAL SUMMARY

Experienced Sales Rep swiftly adapts to new situations, company cultures and work processes. Skillful in promoting current sales, processing transactions, and handling customer complaints. Strong proficiency in POS system operation paired with superior customer service and communication abilities. Hardworking Customer Service Rep presents, accurately describes and sells products or services to individuals or businesses. Friendly and outgoing individual with knowledge of best practices for sales and customer service. Committed to exceeding sales and company expectations by expanding client base and maintaining high standards of service. SKILLS

• Talking on the Phone • Setting Appointments • Listening to Customer

• Recommending Based on Listening

EXPERIENCE

Sales Representative / Customer Service January 2014 - January 2018 Hilton Dallas, Texas

I helped many families and businesses secure reservations with Hilton Hotels. Listening to their needs and finding the perfect Hilton Property for them.

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Appointment Setter November 2001 - November 2013

Unibind Alpharetta, Georgia

• Set Appointments for outside Reps

• Maintained Existing Accounts

• Trained New Account Reps

Cruise Specialist February 1999 - February 2005

Abracadabra Cruises Marietta, Georgia

• As a part-time independent contractor I was top producer selling over $750,000 in cruises Senior Inside Sales Representative March 1997 - March 2001 Cibavision Duluth, Georgia

Responsible for maintaining and growing sales of contact lenses and solutions within open territories to Optometrist's and Ophthalmologists

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Effectively communicate business concepts in an effort to build a consultative relationship with doctors in my account base

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Successfully able to manage 3 or more million dollar terrotories at a time. Exceeding forecasts and consistently surpassing individual sales objectives 100% of the time to reach company Growth objectives.0

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MCI March 1993 - March 1997

Alpharetta, Georgia

• 10 Times Presidents Club Winner

• Led managers system as number 1 for two consecutive quarters

• Top 5% of Atlanta reps for MCI business services

• Chosen to test new telecommuting program where reps were able to work from home. EDUCATION

Wayne State University, Detroit, Michigan

Diploma June 1971

Central High School, Detroit, Michigan

Graduated as Salutatorian number 2 out of 430 students won academic scholarships to Wayne State University and Michigan State University.

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