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Data Entry Customer Service

Location:
Denver, CO, 80204
Salary:
61,000
Posted:
July 09, 2024

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Resume:

Darren Sanders

**** * ******* **.

Aurora, CO ***17

720-***-****

****************@*****.***

Professional Objective:

To secure a professional position in which my past, present experience and personal abilities will mutually allow growth opportunities within a company, organization or government position.

Education:

Trevor G. Browne High School, Phoenix, AZ-Graduated

Professional Profile:

Strong record of achievement in providing the necessary maintenance, operations, management and personnel motivation expertise to ensure streamlined operations, customer satisfaction and increased profitability.

Excellent communication, listening and negotiating skills coupled with the ability to effectively establish and maintain rapport with all levels of personnel, management, and clients.

People oriented, service oriented/results, profit-oriented and strong work ethic.

Professional Experience:

Manheim Auto Auction-Automobile Condition Report Writer/Inspector-Aurora, CO-12/2012-Present

Identify damage, missing parts, and mechanical problems by inspecting all customer vehicles at time of receipt (i.e. interior, exterior, odometer reading, trunk area, engine compartment, noting any damage or repair to frame, paint or other, engine noise, AC/heater operation, radio, tire condition, etc.

Document vehicle condition in writing by completing appropriate Vehicle Condition Report (VCR) and/or computer data entry in a timely manner.

Estimate repair costs according to appropriate guidelines.

Prepare selected vehicles for Internet viewing by taking digital pictures during the inspection process and writing Internet Condition reports.

Ensure repair orders are completed correctly by maintaining knowledge of current rates, labor and parts charges, and manufacturer updates and changes concerning vehicle requirements.

Performed other duties as assigned by manager or supervisor, including but not limited to Training others to Inspect, AS-400, Auditing inspectors, locating and moving vehicles, starting and/or jump-starting vehicles, etc.

Owner-Subcontractor-Commercial-Custodial Business-Aurora, CO-02-2011-Present

Responsible for all aspects of the business; team management, customer service, accounts payable and receivable.

Clean and sanitize restrooms/bathrooms using established practices and procedures.

Clean, dust, and wipe furniture, office areas; sweep, mop, or vacuum floors; empty/clean wastebaskets

And trash containers; replace light bulbs; refill restroom dispensers.

Strip, clean, buff and apply floor sealer and floor finish to hard surface floors, vacuum and shampoo carpets if necessary.

Use and maintain assigned power equipment and hand tools; buffers, auto scrubbers,

Extractors, high pressure washers, high speed buffers and vacuums, brooms, mops, and

Squeegees for the cleaning and general maintenance of floors, walls, carpets, furniture,

Etc. if necessary.

Wash walls and equipment; use ladders when required in work assignments if necessary.

Lock and unlock assigned buildings: secure building when facilities are not in use

checking for unlocked doors and windows.

Follow instructions regarding the use of chemicals and supplies.

Wash accessible interior and exterior windows, clean blinds, launder cleaning rags and

dust mops.

Support and enforce all policies from contract customers.

Sprouts Farmers Market-Bulk Food Manager, Centennial, CO-02/2009-10/2011

Provided the highest level of prompt and friendly customer service.

Responsible for promoting and maintaining a positive work environment.

Merchandise planning for the department and created attractive displays.

Ordered and maintained inventory.

Ensured freshness and product quality / shrink control.

Scheduled, trained, and supervised department staff.

Ensured compliance with all company and governmental safety, health, and Weights & Measures and COOL compliance regulations.

Maintained budget percentages related to sales, labor, and margins.

Properly packaged and scaled bulk items.

Oversaw the general production of the department.

Assisted in maintaining all equipment in safe working condition.

Assisted with the receiving, unloading, and stocking of merchandise.

Rotated product and paid particular attention to code dates.

Knowledge of weekly ad items; coordinated sale specials and ensured proper tagging.

Gave customer direction of product location throughout the store.

General housekeeping in the department.

Communicated standards, expectations, policy changes and product knowledge to staff.

Received orders, or ensured proper receiving by other staff in accordance with established procedures. Kept accurate receiving records.

Coordinated returns and credits from suppliers when applicable. Kept accurate accounting of credit requests.

Reviewed invoices for accuracy; logs and submitted them in a timely manner.

Aurora Concrete Sawing Inc.-Concrete Forman-Aurora, CO 80012-03/2002-01/2009

Onsite Foreman, responsible for the supervision of all concrete crew onsite.

Wet and dry concrete cutting, core drilling, grades and elevations.

Ordered materials - stone, concrete, wire mesh, etc.

Responsible for reading and interpreting blueprints to establish concrete planning.

Constructed concrete forms; prepped areas to receive new concrete, placed and finished concrete.

Operated power tools - gas saw, circular saw, plate tamp, etc.

Operated equipment - skid loader, air compressor, excavator, etc.

Followed all safety rules and ISO requirements.

References will be furnished upon request



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