Jaqueline rosas
Warehouse associate
Crest Hill, IL 60403
*************@*****.***
Work Experience
Patient Care Coordinator/Receptionist
PRISTINE DENTAL - Romeoville, IL
August 2022 to Present
Responsible Opener/Closer
Patient Welcoming
Reliable / dependable/trustworthy
Handling calls/ Scheduling
Insurance verifying
Treatment Planning
Go over Insurance Estimates/Billing
/Charging Deductibles
Calling Insurance for Benefits and Deductibles,covered codes and procedures Work with Dentrix Software
Laboratory calling
Schedule lab pick ups and orders necessary equipment Stays on top of Crowns,Dentures, implants lab scripts for each patient Prescribing Antibiotics/ pharmacy communication instructions Multi Tasking Front/back,Cleaning rooms,seating patients,packing,X-rays Customer Problem solving
Submit Pre Authorizations
Bilingual Speaking
Managing Team/Lead
Available for Overtime
CSR - Customer Service Representative
Unis - Elwood, IL
December 2020 to June 2022
Receive inbound / outbounds
Check inventory problems / count
Interact with customers via Email and phone
Process Orders for Warehouse
Communicate with carriers to resolve conflicts such as Arrival time and pallet count/weight information Receive & Process Outbounds and Inbounds reports
Deliver excellent customer service
Check in truck drivers
Communicate when necessary
Creating picking Orders
Printing order paperwork / packing lists
Printing pallet labels
Adjusting short of pallet / extra pallets on Wise
Communicate with Drivers about trailers / Seals
Excel & Word experience
Data entry
Bilingual
Education
High school or equivalent
Lockport Township High School East - Lockport, IL
Skills
• Customer Service
• Warehouse Experience
• Typing
• Shipping & Receiving
• Microsoft Excel (2 years)
• Microsoft Word
• Medical receptionist
• Office experience
• Dentrix
• Front Desk
Languages
• Spanish - Expert