Customer Service Scheduling Coordinator
Resume:
DAISY MCGAHA
EXPERIENCE
Transaction Coordinator • Obtain all signatures and initials
required on the contract and addendum/amendment. Send e-mails daily that summarize the transaction’s status, as well as informing the agent of upcoming deadlines. Make sure that everyone involved is provided with the necessary paperwork. Coordinate all inspections and appraisals with appropriate service providers. Follow up at closing with any additional items needed for all parties. Wildwood / Exp Realty STS
2017–2021
Post-Closing Specialist • Setting up new orders; post-closing files; disbursing checks and payoff on loans; paying bills; preparing final title policies for homeowners and lenders; collection of sensitive information; wiring funds for loan payoffs and proceeds from sale; answering phones, scheduling closing times. • Maryville Title Agency, Inc.
2016–2017
Scheduling Coordinator • Scheduling appointments; receiving payments; verifying insurance eligibility; answering calls; calling in prescriptions for patients; Daily use of Microsoft Word; Microsoft Excel and Dentrix • Blue Ridge Family Dentistry
2015–2016
Surgical Technician- RDA • Patient preparation; viewing charts; sterilization of surgical equipment; taking and development of x-rays; checking vital signs and maintaining IV fluid assisting in surgical procedures; post op consultation; inventory • Foothills Oral Surgery
2014-2016
Server • Customer service; food preparation; reconcile daily tips
• Copper Cellar Corporation-Calhoun’s Maryville, TN 2008-2014
Stay at Home Parent • I placed my career on hold to raise my children. I believed my presence during their formative years was important in their development.
719 Bridgeway Drive
Maryville, TN 37801
***********@*****.***
Linkedin.com/in/daisymcgaha
4487
1998-2008
Office Manager • Reconciled billing; interfaced with customers/potential customers; scheduling for employees; administrative paperwork • Blount Auto Detail
EDUCATION
William Blount High School, Maryville, TN
• Graduation Diploma 1995
OBJECTIVE
• I have 20 years of experience providing outstanding customer service for my customers. I possess exemplary problem-solving skills; able to identify problems and implement corrective processes. I am skilled in persuasive sales techniques; able to convey information with creativity and sincerity, consistently ensuring new sales. I am highly organized, outgoing and friendly. I build rapport with customers through listening and communication skills. In previous jobs held I have been a great asset regarding multi- tasking and resolving issues under pressure
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