Customer Service Crew Member

MM

MOHAMMAD MIAN

***********@*****.*** 336-***-**** Jamestown, NC 27282

Summary

Dependable with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills

•Food Running

•Menu Memorization Beverage Preparation

•Customer Service

•Customer Engagement

•Heavy Lifting

•Valid Driver's License Team Contributions

•Flexible Schedule

•Problem-Solving

•Time Management

•Initiative and Self-Motivation

•Cleaning

•Teamwork and Collaboration

Experience

•Clear Communication

McDonald's I Jamestown, NC

Crew Member

10/2023 - Current

Waffle House I Greensboro, NC

Server

06/2023 - 09/2023

•Assisted in the preparation of food items such as sandwiches, salads and pizzas.

•Followed all safety guidelines while operating equipment such as slicers, flyers and ovens.

•Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.

•Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies. Resolved customer complaints in a professional manner. Served food quickly for positive guest experiences.

•Greeted guests and provided menus.

•Provided excellent customer service to ensure satisfaction.

•Assisted in training new servers.

•Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

•Took orders from customers accurately and in a timely manner.

•Checked food before serving it to customers.

•Delivered food orders promptly and courteously.

•Monitored dining room for cleanliness and proper set-up at all times.

•Responded efficiently to guest inquiries and complaints in a professional manner.

•Ensured that each guest was served courteously, quickly, and efficiently.

Performed opening and closing duties such as setting up the dining area, restocking supplies..

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