Customer Service Administrative Assistant
Resume:
Zarina Walker
Oak Creek, WI *****
**************@*****.***
An innovative, hardworking Medical Administrative Assistant who has worked in many different fields, who seeks to excel and grow professionally in which I can apply and contribute to a company's success.
Work Experience
Phelbotomist
MCHC Health Centers - Wi
January 2023 to August 2023
Working with children and adults patients
Amazon Warehouse Associate
Amazon.com - Oak Creek, WI
November 2022 to May 2023
As an Amazon employee we are responsible for customer service processes I packaged and scanned several orders
Medical Administrative Assistance
Milwaukee Job Corps Center - Milwaukee, WI
September 2021 to August 2022
Scheduled and confirmed appointments, exams, and, consultations
● Greeted visitors, determined the purpose of their visits and directed visitors to the appropriate staff members
● Answered phones and transferred calls to the appropriate staff members
● Managed financial records
● Learned and comprehended health insurance policies, rules and regulations
● Some of these tasks/skills were simulations performed in the classroom setting Cashier
March 2021 to June 2022
Worked in multiple capacities in the kitchen
● Used multiple cleaning techniques to clean customer and staff area in accordance to SOP
● Work as a team to handle catering requesting efficiently
● Handled Different Types Attitudes from Customers
● Superior Customer Service
Event Host
Skyzone - Milwaukee, WI
June 2021 to December 2021
Greeted guests, checked-in guests using exemplary customer service
• Assigned & scheduled to work in all areas of restaurant; Front Desk, Kitchen, Trampoline Park, Party Room, & Desk
• Efficiently cleaned and maintained the facility following the SOP's on a strict time schedule
• Working with kids making sure they stay safe and have f Cousins subs, Oak Creek, WI
Education
High School Diploma
Tanner High School - Milwaukee, WI
2022
Skills
• Hardworking; Punctual; Trustworthy; Critical Thinking; Teamwork; Time Management; Resourceful; Communication Skills; Leadership; Conflict Resolution; Adaptability; Multitasking Scheduling; Customer Service; Cash Register Knowledge; MS Office Suite; Computer Literacy; Outstanding Communication Skills; Office Equipment; Excellent Writing Skills; Finance and Health Insurance Policy;
• Classroom Experience
• Restaurant Experience
• Administrative Experience
• Patient Care
• Communication skills
• English
• Customer service
• Time management
• Microsoft Office
• Clerical experience
• Phlebotomy
Certifications and Licenses
Medical Assistant
Present
Certified Phlebotomy Technician
Present
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