kathleen staten
Dayton, OH *****
***************@*****.***
Work Experience
Assistant General Manager (AGM)
McDonald's - Dayton, OH
March 2019 to January 2024
I ran everything in the store completely labor schedules food over base percentages. ECT Front Desk/Night Auditor
Courtyard by Marriott - Dayton, OH
May 2020 to September 2022
Was laid off due to COVID and started at the courtyard night audit. I can't do night shift now. I am definitely able sometimes but just not for a main shift Front Desk Manager
Marriott International - Dayton, OH
February 2012 to June 2020
I started as a housekeeper.. worked my way up to the manager at the front desk working with others on development on customer service skills and well as professional status within the company and of course connecting and maintaining relationships with guests or contractors within airlines Education
GED
Skills
• Night Audit
• Guest Services
• Front Desk
• Profit & Loss
• Restaurant Management
• Guest Relations Experience
• Management
• Cash Handling
• Hospitality
• Leadership
• Customer service
• Restaurant experience
• Windows
• Team management