United States Business Intelligence

Contact

207-***-**** (Mobile)

************@*****.***

www.linkedin.com/in/chrissaretto

(LinkedIn)

Top Skills

Customer Experience

Scrum

Business Strategy

Languages

Spanish

Certifications

Microeconomics (ECON1002)

Six Sigma Black Belt

ServSafe Food Handler

Provision Certification, Behavioral

Health Professional (BHP Mod I)

Chris Saretto, MBA

Stand 8 Technology Services

Fairport, New York, United States

Summary

I am seeking a company where I can use my experience and education to help the company meet and surpass its goals. Experience

STAND 8 Technology Services

Data Governance Analyst

April 2024 - Present (4 months)

United States

Paychex

6 years 11 months

Business Intelligence Analyst

October 2021 - April 2024 (2 years 7 months)

New York, United States

Using data reporting sources like SQL, EDW, SSMS, TOAD, and many others, my position entails meeting the ever changing needs of my internal clients. Not only building organized and direct Power BIs, but being familiar with the data to such a degree as to provide insight, guiding management in making strategic and tactical decisions.

Business Intelligence Reporting Analyst I

March 2021 - October 2021 (8 months)

QTC+ Team Lead/Subject Matter Expert/Knowledge Manager, UCC February 2020 - March 2021 (1 year 2 months)

Created knowledge articles and in-depth trainings for unified billing system for a team of 18. Evaluated training methods and dynamics with team leaders. Authored over 20 knowledge articles in the course of documentation. Dedicated Service Representative

March 2018 - January 2020 (1 year 11 months)

Rochester, New York Area

Senior Payroll Specialist

Page 1 of 6

June 2017 - March 2018 (10 months)

Maine

We provide comprehensive payroll services, including payroll processing, payroll tax administration, time and attendance solutions, and employee pay services. Human Resource Services include 401(k) plan recordkeeping, workers' compensation administration, section 125 plans, a professional employer organization, and other administrative services for business. PenAir

Station Agent

June 2015 - June 2017 (2 years 1 month)

Station Agents promote and sell air travel with Peninsula Airways and/or other contracted carriers, prepare itineraries, compute fares, issue refunds, prepare and issues tickets, check baggage and collect excess baggage charges in accordance with tariff rules. Agents are responsible for answering inquiries regarding general travel information. Agents perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers. Station Agents also escort passengers from the terminal to and from aircraft ensuring a safe path at all times. Additionally, Station Agents complete all necessary arrangements for accommodating passengers with reservations, stand-bys, luggage, cabin availability and in-flight supplies. Agents will determine flight close-out times and prepare, complete and check various flight forms for accuracy.

Station Agents will martial the plane in and out of the landing area, park and clean the airplane.

NAMI

Respite Provider

April 2014 - June 2017 (3 years 3 months)

Maine

Respite care is temporary relief care designed for families of children or adults with special needs. Respite care can range from a few hours of care provided on a one-time basis to overnight or extended care sessions. Pretty Geeky Inc

Business Development Manager Consultant

January 2014 - August 2014 (8 months)

The task of a business development professional is to open up a new market that will boost the income of his or her organization. This involves having a Page 2 of 6

good grasp of the industry trends, which will become the bases for strategic planning and forecasting.

Russetto's LLC

Owner

July 2010 - December 2013 (3 years 6 months)

Limestone, Maine

Manage and oversee dining room with 30 seating capacity. Offering innovative pizza selections, sandwiches, and hand-crafted lunch entrees. Achieved 100% accuracy rate for high volume cash, credit, and gift card sales. Ensured optimal inventory and cash control by analyzing buying and supply trends in a market of less than 2000. Maintained, rotated and updated inventory as well as trained new hires. Business inception to completion, including booking events, menu selection, special requests. Coordinated and executed marketing research and plans.

Job Corps

Resident Advisor

October 2010 - November 2012 (2 years 2 months)

Limestone, Maine

Actively worked with other RA's to generate alternative activities for at-risk youth.

Discovered and implemented process to reduce paper usage by 12,000 pieces over the

course of a year.

Chosen for supervisor training.

Spherion Corporation at Agilent Technologies

Consultant

June 2007 - July 2009 (2 years 2 months)

Relationship management for a Life Sciences and Chemical Analysis equipment company, scheduling installations, preventive maintenance, qualifications and equipment delivery. Pre- and post-sales support. Addressed issues and root cause analysis. Initiated, gained approval and implemented process change at my level to improve order processing in over twenty aspects of the position. Systematically capture and analyze root causes for trigger initiatives to improve the

customer experience, build and provide reports. Manage Sales Orders and Quotes, take appropriate action and transfer to the Commercial Services to fulfill.

Page 3 of 6

MapQuest

Intern

April 2009 - June 2009 (3 months)

Contacted site users regarding issues and providing resolution. Updating map data and communicating them to the appropriate channels. The Dalbey Education Institution

Success Counselor, Marketer

April 2005 - May 2007 (2 years 2 months)

Counseled clients in strategies to maximize concepts presented within materials.

Increased company back-end sales.

Noted for top sales ability, generating $21,000 in sales in one week. Entrusted with training and mentoring new staff due to rapid assimilation and comprehensive knowledge of company operations and products. Bridgecom International

Workflow Manager

August 2003 - February 2005 (1 year 7 months)

Directed work production of three SQL consultants. Responsible for workflow projects for the telecom network. Served as liaison between company and contractors. Oversaw evaluation and subsequent revision of corporate operational procedures, including

software functionality.

Communicated revised protocols to management and related departments. Produced SOPs for operation guidelines as revisions took place. Provided follow-up support for all departments, including secure implementation of new

protocols and software.

Attained promotion to Workflow Manager due to initiative taken to create order- tracking

process.

Improved interdepartmental communication, resulting in shorter timeframes for order

processing.

Increased efficiency of sales communications by implementing an improved forms system,

including editable PDF's and a readily accessible supply of forms. Page 4 of 6

ETI Sales Support, Inc

Business Developer

June 2001 - June 2003 (2 years 1 month)

Developed and maintained relational database matching consumer, client, and customer

qualifications.

Created and coordinated marketing collateral and distribution efforts. Established classifications to identify customer needs, increasing lead generation and

sales by over $3 Million.

Generated feedback reports concerning market segment trends and customer share

Context Media

Sales & Marketing Intern

March 2001 - May 2001 (3 months)

Paid Sales and Marketing Intern, gathered online resources to populate an online content market place.

Syntony Productions

Audio Assistant

June 1998 - November 1998 (6 months)

Lake Placid, NY

Assisted in gathering audio for "Apartment D" production. Primary engineer. WPTZ

Production Intern

August 1997 - January 1998 (6 months)

Wrote copy for promotional materials. Assisted in commercial production. Education

State University of New York at Plattsburgh

Bachelor of Arts, Mass Communications · (1994 - 1998) Argosy University

Master of Business Administration - MBA, Business Technology Management · (August 2006 - June 2009)

Southern New Hampshire University

Page 5 of 6

Associate of Science - AS, Information Technology · (June 2019 - June 2021) Page 6 of 6

Contact this candidate