Customer Service, sales, CRM system

Hallie Burns

Contact Information:

Mobile phone: 512-***-****

Email: **************@*****.***

Location: New Braunfels, TX 78130

Work experience

August 2022- October 2022

Bill Millers, Floresville, Texas

● Proportioned and wrapped food to serve directly to customers

● Carried food supplies, equipment and utensils from storage to work area

● Cut and prepared food for serving

August 2021- August 2022

Whataburger, Floresville, Texas

● Counted cash drawers at the beginning of shifts to verify correct amounts

● Processed cash and credit cards for customer purchases

● Maintained up to date knowledge of store policies regarding payments, returns and exchanges

Hobby Lobby

September 2022- May 2024

Hobby Lobby, Cedar Park, Texas

●I was a customer service manager for almost 2 years

●know how to count back change, work with money and process refunds

●Know how to directly work with customers and customer service World car

June 2024- now

World Car Kia Mazda

●I have been working here and learning about sales and researching sales.

● I have experience in customer service and care

● experience with a CRM system

Education

2017-2021

High school Diploma

Cedar Ridge High School

● Extracurricular activities: Art club

September 2021- April 2022

Attended NorthEast Lake view college, San Antonio Tx Volunteer experience

June 2022- August 2022

Wilson County Animal shelter: cleaned kennels and cared for foster animals Skills

● People skills

● Commitment

● Customer service

● Patience

● I am a hard worker

● Problem solving

● Empathy and negotiation

● Team work

● Leadership skills

● Commitment to my mission

My career goals:

I strive to excel in my career, and provide excellent service to customers. Putting people first and customer service first is what draws people in, you give them the pitch, and if they like you and what you're selling they stay for the sale. My goal is to sell and keep selling daily.

Professional Summary

I am a hard working individual who is passionate and driven to be the best I can be. I enjoy working and value an active work environment. I am driven by my strong work ethic and determination to keep my family supported, well fed, and happy.

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