PROFESSIONAL SUMMARY
Dynamic leader with proven success at Metro Diner, adept in
strategic planning and operations management. Excelled in fostering collaboration and leveraging problem-solving abilities to enhance organizational efficiency and profitability. Skilled in multitasking and building effective relationships, demonstrating adaptability and a commitment to continuous improvement. Dynamic and innovative professional with a long history of leadership in the financial services industry. Skilled at developing and delivering successful strategies for increasing revenue, enhancing client service, and ensuring compliance. Proven track record of driving business process improvement and staff development initiatives.
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
EXPERIENCE
Joint Venture Partner
August 2022 - Present Metro Diner, Orlando, FL
Developed advanced problem-solving and critical thinking skills to resolve complex business issues.
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CONTACT
*********@*****.***
Orlando, FL 34746
SKILLS
• Collaboration and Teamwork
• Problem-Solving
• Organizational Skills
• Written Communication
• Policy Knowledge
• Legal writing
• Marketing
• Operations Management
• Criminal Investigations
• Company processes and procedures
• Strategic Planning
• Team Collaboration
• Financial Administration
• Adaptability
• Interpersonal Skills
• Contract Review and Negotiation
• Administrative Management
• Judgement and Decision Making
• Goal Setting
• Performance Analysis
• Document filing
• Recruitment and hiring
• Effective Communication
JACOB KRITZ
JOINT VENTURE PARTNER
Managing Partner
November 2020 - August 2022 Metro Diner, The Villages, FL Kitchen Manager
December 2019 - November 2020 Metro Diner, Venice, FL Manager In Training
October 2019 - December 2019 Metro Diner, Tampa, FL Server
January 2019 - October 2019 Metro Diner, Venice, FL Police Officer
November 2012 - August 2018 Norfolk Police Department, Norfolk, VA
Leveraged industry knowledge to provide strategic advice on best practices for achieving organizational objectives.
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Organized and managed multiple projects simultaneously while meeting strict deadlines.
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Utilized strong organizational skills to manage multiple projects simultaneously in a fast-paced environment.
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Directed the development of business plans, budgeting, forecasting, staffing needs, and performance metrics.
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Developed and implemented strategies to improve operational efficiency and increase profitability.
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Trained new staff in kitchen operations, procedures and food prep standards.
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Maintained accurate inventory of all food items, supplies and equipment to ensure efficient operations.
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Promoted teamwork among employees by encouraging
collaboration and offering support whenever possible.
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Demonstrated ability to work independently as well as part of a team in order to achieve desired results.
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• Resolved complex issues quickly by applying creative solutions. Managed multiple tasks simultaneously while adhering to tight deadlines without sacrificing quality or accuracy.
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Provided excellent customer service by anticipating needs and responding promptly to requests.
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Greeted and accommodated guests, building positive experience from first interaction.
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Demonstrated ability to interact with customers in a friendly and professional manner.
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Answered emergency calls and analyzed situations, responding quickly to prevent injury or loss of life.
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Responded to crimes in progress according to established procedures to effectively de-escalate situation.
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• Adaptability and Flexibility
• Employment and Labor Law
• Analytical Thinking
• Multitasking
• Proficient in [Software]
• Excellent Communication
• Professionalism
• Task Prioritization
• Establishing Effective Relationships
• Investigation skills
• Problem-solving abilities
• Time management abilities
• Teamwork and Collaboration
• Reliability
• Talent Recruitment
• Self Motivation
• Team building
• Time Management
• Problem-solving aptitude
• Analytical Skills
• Relationship Building
• Building Trust and Relationships
• Discovery and Document Review
• Continuous Improvement
• Attention to Detail
• Multitasking Abilities
• Staff Supervision
YMCA Camp Counselor
May 2006 - November 2012 YMCA, Portsmouth, VA
Utilized problem solving skills to effectively resolve conflicts between citizens or groups.
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• Tactical Operations
• Firearm Safety
• Rigorous training in ever changing environments
• Multi-tasking while ensuring officer safety
• Police Officer Trainer
• Court proceedings from general district to Circuit Courts
• Bike Patrol Certified
• Crisis Intervention Team
Utilized patience and understanding when dealing with challenging behavior from campers.
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Showed leadership skills by motivating campers to participate in team building activities.
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Displayed enthusiasm and commitment towards providing a fun learning experience for the kids.
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EDUCATION
Administration of Justice in Law
May 2012
Tidewater Community College, Portmouth, VA
High School Diploma
June 2010
Nansemond River High School, Suffolk, VA
CERTIFICATIONS
• Manager ServSafe
REFERENCES
References available upon request
AWARDS
• Lowest Prime Cost in the Company 2021
• Survival Award 2021
• Lowest Prime in the Company 2022
• Teaching and Coaching Award 2022