Social Media Customer Relations, sales, Commercial Truck Driver

CM

CHRISTOPHER "ERIC" MURPHY

************@*****.*** 901-***-**** Arlington, TN 38002

Accomplished professional with many years of experience in sales and marketing. Expert at meeting quotas, building long-term relationships and expanding sales. Self-motivated professional with history identifying new sales opportunities to drive profits.

Expert Driver with a One Million Mile Accident and Incident free logged background operating loading equipment and managing loads. Record of success in meeting delivery schedules and satisfying clients on time,every time. Creative Direction

Concept promotions

Market trends knowledge

Advertising expertise

Developing targeted leads

Viral trends understanding

Campaign support

Sales proficiency

Campaign tracking

Google Analytics

Social Media Management

Customer Engagement

Customer Relations

Social media expertise

Campaign Management

Influencer Marketing

Mobile Advertising

Media Planning

Client Relationship Building

Data tracking and analysis

Consumer research

Media Relations

Time Management

Continuous Improvement

Reliability

Sales Leadership

Professionalism

Written Communication

Professional Demeanor

Problem-solving aptitude

Social media skills

Environmental Law

Organizational Skills

Attention to Detail

Time management abilities

Interpersonal Skills

Self Motivation

Accurate records and reports

Non-hazardous and flammable materials

Accurate Recordkeeping

Vehicle inspections

Equipment Operation

Hazardous Materials

Long distance driving

Tractor trailer driving experience

Defensive Driving Practices

Safe driving skills

Equipment Inspection

Updating logs

Preventive Maintenance

Checking loads

Logbook Maintenance

Equipment Inspections

Securing loads

Assisting customers

Safety Management

Truck Driving

Safe Driving Practices

Conflict resolution abilities

Route Planning

Solving customer concerns

Expertise in [Freight]

Heavy Lifting

Performing inspections

Maintaining safety

Loading and unloading

Maintaining delivery logs

Product delivery

Lifting heavy objects

Route planning expertise

Planning routes

Pickups and drop offs

Effective communication skills

Vehicle Inspection

Summary

Skills

Teamwork and Collaboration

Multitasking

Sales tactics

[Software] expertise

Customer Satisfaction

Truck and equipment monitoring

Managing schedules

Training in hazmat procedures

Safe driving operations

Pre- and post-trip inspections

Load securing proficiency

Permit and license compliance

Accident prevention strategies

GPS navigation mastery

Fuel-efficient driving

Heavy lifting capabilities

Strong Work Ethic

Dependable and reliable

Refrigerated trailers operation

Hodge Auto Mart Memphis, TN

Advertising Manager

05/2016 - Current

Collaborated with other departments to ensure successful implementation of campaigns.

Supervised Social Media Marketing Campaigns for optimal potential reach. Assisted in developing content for social media posts related to campaigns. Organized promotional events to drive sales growth. Created campaigns for print, digital, radio, and television advertisements. Ensured compliance with all legal regulations regarding advertising materials.

Analyzed market trends and research consumer preferences. Implemented analytics tools to track the effectiveness of campaigns in real time.

Managed the budget for each campaign and monitored its performance. Generated creative ideas for marketing initiatives. Liaised with external agencies to create high-impact ads across multiple platforms.

FedEx Custom Critical Greene, OH

Independent Contract Driver

04/2006 - 04/2016

Assisted with loading and unloading cargo when necessary using appropriate safety techniques and equipment provided by employer. Ensured cargo was loaded properly and securely according to regulations and company policies.

Inspected cargo upon arrival at destination for any damage that may have occurred during transport.

Responded promptly to requests from management or customers regarding changes in delivery schedule or other issues that may arise during the course of a shift.

Conducted regular maintenance checks on assigned vehicle including but not limited to oil level, tire pressure and fluid levels. Communicated with dispatch regularly regarding any changes in route or delays due to traffic conditions.

Organized paperwork related to deliveries, such as invoices and delivery forms.

Demonstrated knowledge of applicable state and federal regulations governing transportation industry standards.

Delivered goods to customers in a timely manner while ensuring safety and accuracy of items.

Utilized GPS navigation systems effectively in order to locate destinations quickly and efficiently.

Maintained vehicle log books for tracking of mileage, fuel consumption, and maintenance records.

Provided excellent customer service throughout the entire delivery process. Experience

Reported any incidents, accidents or violations immediately to supervisor. Performed daily pre-trip inspections on vehicles prior to departure. Monitored weather conditions along route for safe driving practices. Resolved customer complaints in a professional manner following company protocols.

Followed designated routes for each delivery, adhering to all traffic laws along the way.

Adhered strictly to all safety guidelines set forth by employer. Managed unexpected emergencies and route changes with calm and professionalism.

Performed pre- and post-trip safety and maintenance checks to mitigate hazards.

Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.

Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.

Prepared detailed reports outlining trip, vehicle and passenger details. Conducted daily DOT pre-trip inspections according to set checklist. Maintained safe driving habits to protect property and general public on roadways.

Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.

Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.

Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.

Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.

Followed regular schedule of pickups for individual customers and groups.

Planned efficient routes and adjusted strategies based on current weather and traffic information.

Obtained signatures needed to complete and process paperwork. Processed shipment documents neatly and efficiently for each load. Notified customers of potential late deliveries, resulting in decrease in calls to company support line.

Fulfilled back haul orders and spotted trailers in loading yard. Reacted decisively and quickly to protect spoilage. Cr England - Global Transportation Salt

Lake City, Utah

Commercial Truck Driver

03/2005 - 04/2006

Ensured compliance with DOT regulations, such as hours of service, weight limits.

Inspected vehicles for mechanical items and safety issues before each trip. Inspected cargo for accuracy and completeness prior to delivery. Conducted routine maintenance checks on vehicles according to established guidelines.

Adhered to all applicable laws and regulations governing the transportation industry.

Monitored road conditions and reported hazardous situations to supervisors immediately.

Provided excellent customer service when delivering products or services. Coordinated with loading personnel to ensure proper securement of loads in trailer.

Checked vehicle's fluid levels, tires and brakes to ensure safe operation. Followed safety regulations and traffic laws while driving the truck. Adhered strictly to company policies concerning health and safety standards.

Reported any problems or delays encountered during trips promptly to supervisor.

Verified accuracy of shipping documents including manifests, bills of lading.

Performed pre-trip inspections of tractor and trailer before each trip. Assisted in loading and unloading operations when needed using forklifts or pallet jacks.

Utilized GPS navigation systems to locate destinations quickly and efficiently.

Recorded all deliveries accurately on paperwork provided by customer. Communicated with dispatchers regarding route changes due to traffic or weather conditions.

Loaded and unloaded freight using appropriate equipment and tools safely.

Managed time efficiently by planning routes ahead of time based on delivery orders.

Maintained accurate daily logs of travel activities. Secured materials and equipment for transport to prevent damage to goods during transit.

Completed logs and reports for every trip detailing fuel delivery times, mileage covered and amount of fuel consumed.

Logged driving hours and fuel usage data on time to keep reports current. Secured cargo against inclement weather, pilferage and damage. Checked all main equipment operations areas every day to verify truck safety and performance, completing basic repairs and reporting larger issues.

Used road knowledge, traditional mapping and GPS applications to navigate.

Loaded, balanced, and secured product to safely transport goods. Partnered with dispatch to stay on top of customer needs and adjust plans to accommodate last-minute changes.

Maintained safe driving habits to protect property and general public on roadways.

CR England Commercial Driving School Mesquite, TX Class A CDL License in 160 Hour Commercial Driving And Airbrakes Course 03/2005

Messick Vocational School Memphis, TN

Some College (No Degree) in Electrician

05/2004

Dyersburg State Community College Dyersburg, TN

Emergency Medical Technology/Basic in Emergency Medical Technology 08/1998

Fayette Academy Christian School Somerville, TN

High School Diploma

Education and Training

05/1997

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