Office Assistant Data Entry
Resume:
Michelle Gonzalez
**** ****** ** ***. ***. • Herndon, VA 20170
e-mail: ***************@*****.*** • Cell: 210-***-****
Objective: Seeking a position in the capacity of Office Assistant, bringing the following experience, skills, and attributes.
Extensive experience working in educational and general public office settings.
Interface well with others at all levels including professionals, professors, Deans, and students. Caring and hardworking with excellent interpersonal communication, customer service, and office support skills. Ability to communicate effectively, orally, and in writing. Knowledge of general office practices and procedures.
Typing skills, Data entry, Word Processing, MS Word, MS Excel.
Education:
GED 03/2006
Laredo Community College, Laredo, TX.
Work Experience:
Admissions Counselor I Texas A&M International University, Laredo, TX 12/2016-Present
Responsible for facilitating the graduate admissions process in Graduate School Office.
Enter and review applications for all graduate students wishing to be admitted to TAMIU
Evaluation of student academic transcripts and any additional paperwork required
Advise and answer graduate students inquiries
Preform research on institutions abroad and audits of all completed folders each semester
Prepare and send letters and e-mails to students regarding admissions status, documentation received,
and test deadlines
Provide service for walk-ins at the counter
Assist with answering the telephones
Refer callers and visitors to the appropriate department
Maintain electronic student files in Laserfiche
Assist the Director and Dean of Graduate School
Preform other duties
Graduate Admissions Counselor Texas A&M International University, Laredo, TX 09/2013-12/2016
Responsible for facilitating the graduate admissions process in Graduate School Office.
Enter and review applications for all graduate students wishing to be admitted to TAMIU
Evaluation of student academic transcripts and any additional paperwork required
Advise and answer graduate students inquiries
Preform research on institutions abroad and audits of all completed folders each semester
Prepare and send letters and e-mails to students regarding admissions status, documentation received,
and test deadlines
Provide service for walk-ins at the counter
Assist with answering the telephones
Refer callers and visitors to the appropriate department
Maintain electronic student files in Laserfiche
Assist the Director and Dean of Graduate School
Preform other duties as assigned
Student Records Assistant II, Texas A&M International University, Laredo, TX. 02/2010-09/2013
Responsible for the creation and maintenance of the semester schedule and final exam schedule.
Notify students regarding course changes, cancellations, and non-payment
Process initial course information as approved by the Office of the Provost and College Deans
Process changes in room assignments for courses
Process registration-related forms, (Enrollment at Another Institution, Overloads, and RefundRequests)
Provide responsible support to the University Registrar and Associate Registrars
Run statistical enrollment reports daily for the University Registrar and distribute to others as requested
Provide backup service for students at the counter
Assist with answering the telephones
Assist with keeping files current
Assist with checking student holds and processing registration requests
Student Records Assistant I, Texas A&M International University, Laredo, TX. 09/2008-02/2010
Provided responsible student records support to the University Registrar and Associate Registrars.
Front counter assistance to students, faculty, and other visitors
Process and maintain files/forms for student registrations, drops/adds, and withdraws
Prepare and process enrollment/degree certifications and transcript requests
Maintain students addresses, phone numbers, and emails current
Ensure that the office is opened promptly 8:00 am and secured at the end of the day
Kept the front area and counter organized and stocked with appropriate materials and forms
Process incoming and outgoing mail, answer incoming calls and route them to the appropriate personnel
Schedule appointments for new transfer students or candidates for graduation with Degree Audit Assistants
Administrative Secretary, Sylvan Learning Center, Laredo, TX. 05/2006-09/2008
Carried out key administrative responsibilities related to student management with efficiency.
Handled the task of assigning students to academic teachers
Handled student's issues related to their studies, exams and social behavior with teachers and fellow students
Coordinated with Director on conduction of exams and meetings
Processed account payments and deposits
Scheduled monthly meetings with Director and parents
Routed incoming calls to appropriate personnel
Created teacher profiles at the time of hire
Managed office supplies
Contact this candidate