Quality Control Customer Service
Resume:
professional summary
experience
Avon, IN *****
W: *********@*****.***
Distillation Leader
Forklift Certified
Backhoe Certified
Tank Loader
Training and development
Operational efficiency
Interpersonal skills
Quality control
skills
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steven
jones
s j
Dedicated professional with demonstrated strengths in production, operations, customer service, time management and trend tracking. Expert at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Linde Advanced Material Technologies Indianapolis, IN November 2022 - Current
Operations Technician
Recommended corrective measures to prevent recurring operational faults and production errors.
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• Monitored system performance and resolved technical issues to ensure optimal functionality.
• Installed and maintained equipment for efficient operation in various facilities. Adjusted faulty production processes and operational procedures to streamline worker efforts.
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Participated in regular meetings to discuss performance metrics, share insights, and identify areas for improvement.
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Ensured compliance with industry safety standards when performing installation or repair tasks.
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• Collaborated with team members to develop and implement process improvements. Carrier Corporation Indianapolis, IN
September 2020 - November 2022
Production Associate
• Complied with best manufacturing practices for optimum productivity. Set up and operated production machinery according to specific standards and company protocols.
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• Stayed aware of current quality standards and best practices.
• Inspected finished products to verify conformance to quality standards. Participated in ongoing training sessions related to workplace safety, new techniques, or emerging technologies used in industry.
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Completed daily paperwork related to production numbers, quality control checks, and machine operations.
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• Collaborated with team members to achieve daily production goals efficiently.
• Supported efficient production operations by cross-training in multiple roles. Trained new employees regarding machine operation, company standards and product manufacturing.
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NB Coating Hobart, IN
June 2018 - September 2020
Production Operator
education
language
Met quality assurance standards with regular inspections and returned low-quality work for recycling or disposal.
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• Prevented malfunctions with quick machine adjustments based on sounds and vibrations.
• Coordinated preventive maintenance and repairs to maximize machine uptime.
• Member of Fire Team, wrote Safe Workplace permits, and approved safety data reports. Utilized and operated Dedicated Pump Systems, Batch Maker, scales/load cells, forklift, mixers, and filling pumps to fill, accurately label, move and dispose of containers.
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Maintained accurate records of production data, including run times, quantities, and materials used.
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• Enforced safety rules and equipment, including hearing protection and required shoes. Tradebe Treatment and Recycling Center Merrillville, IN May 2004 - February 2018
Equipment Operator
• Supported site needs by training in multiple types of equipment and proper movements.
• Analyzed and accurately completed statistic, safety data and requisition forms. Experience operating forklift, backhoe, overhead loader, dump truck, bobcat, sweeper, excavator and payloader
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• Verified compliance with project specifications, codes and safety standards.
• Maintained equipment by performing routine maintenance tasks and repairs.
• Followed safety protocols while operating equipment to prevent accidents or injuries.
• Assisted crew with various labor tasks to meet tight deadlines.
• Communicated effectively with team members to coordinate work efforts. City of East Chicago East Chicago, IN
June 2003 - December 2003
Maintenance Technician
Completed routine maintenance work in line with good practices and care for environmental impacts.
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Diagnosed and independently solved different types of mechanical and electrical system problems.
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Kept building and grounds clean with regular trash removal, landscaping, and parking lot repairs.
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• Replaced malfunctioning parts, related broken wires and cables.
• Prepared and set up facilities for daily use and special events.
• Troubleshot and repaired issues to quickly restore service.
• Collaborated with other maintenance staff to accomplish repairs in timely manner. Certification - Hemodialysis
Cyridian School of Allied Health
Diploma - Indiana Core 40
Central High School, East Chicago
June 2000
English - Native
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