Merchandising Lead Special Projects
Resume:
Amy Hilkirk
Merchandising Lead - J & J Service Solutions
Slidell, LA 70461
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Merchandiser
Merchco Services
January 2018 to Present
Build and install fixtures
Place merchandise in required areas using planogram Communicated with managers and leads to get projects completed in a timely manner Merchandising Lead
J & J Service Solutions
2017 to Present
-Delegated planogram distribution to merchandisers to complete resets in timely manner on sales floor.
-Lead merchandisers in the day to day activity of performing resets.
-Completed larger, detailed resets throughout the store in order to complete project requirements in specified time.
-Moved product as well as Lozier shelving where needed to provide space for expansion of store. Retail Project/Reset Merchandiser
Advantage Sales and Marketing - Keller, TX
2011 to Present
- Followed Plano-grams to remove and replace shelves and product in stores.
- Worked independently at locations to provide special projects (displays, store audits) for the stores.
- Worked closely with store managers and personnel in order to get projects done.
- Utilized online experience to provide reports needed by the customer for payment and information needed about the project completed.
Sales and Demo Associate
- Used specific products to demonstrate to customers of stores those product uses and benefits.
- Utilized online experience to provide reports needed by the customer for payment and information needed about the product and demonstration.
Lead merchadiser
Durango racks
September 2017 to January 2018
Installed racks for stores
Lead team to complete installs
Retail Merchandiser
Set and Service Resources - Slidell, LA
January 2017 to September 2017
team lead
- Reset sections of store assigned in order to follow stores reset and refresh protocol.
- Followed Plano-grams to remove and replace shelves and product in stores.
- Worked independently at locations to provide special projects (displays, store audits) for the stores
- Worked closely with store managers and personnel in order to get projects done.
- Utilized online experience to provide reports needed by the customer for payment and information needed about the project completed.
Merchandiser - Seasonal
Central Garden and Pet - Slidell, LA
2016 to 2016
-merchandised products in order to present quality displays for merchant
-spent time with management to acquire additional space for displays
-assisted with products needed by consumers
Merchandising and inventory Lead
PetSmart - Slidell, LA
2015 to 2016
-performed opening procedures for store daily.
-trained, hired and lead merchandisers
-ordered product needed to replenish inventory
-performed daily audits on products in store
-loaded and unloaded trucks and put product on shelves as required by planograms Site Lead
Beam Team
2015 to 2015
-Lead projects and merchandisers to complete in a timely manner
-Performed resets of shelving systems and product in big box stores Assistant Crew Coordinator
RGIS INTERNATIONAL
2014 to 2015
-Assisted senior crew coordinator with all assigned tasks
-Reset sections of store assigned in order to follow CVS remodel to spec.
- Followed Plano-grams to remove and replace shelves and product in stores.
- Worked closely with store managers and personnel in order to get projects done.
- Utilized online experience to provide reports needed by the customer for payment and information needed about the project completed.
-Trained new representatives on responsibilities of completing tasks on time.
-Traveled to multiple locations throughout the US. Kompass Representative
P.L. Marketing - Carrollton, TX
2013 to 2014
- Reset sections of store assigned in order to follow Kroger weekly reset and refresh protocol.
- Followed Plano-grams to remove and replace shelves and product in stores.
- Worked independently at locations to provide special projects (displays, store audits) for the stores
- Worked closely with store managers and personnel in order to get projects done.
- Utilized online experience to provide reports needed by the customer for payment and information needed about the project completed.
Sales/Stocks
Michael's Arts and Crafts - Keller, TX
2011 to 2011
- Utilized cash registers to complete customer's purchases
- Handled funds received from customers to purchase goods, and distributed proper change.
- Merchandised shelves with product ordered for the store.
- Assisted in unloading product from large truck in order for the manager to receive the product needed for the store.
- Applied customer service skills to assist customers with concerns, and purchases.
- Utilized hand-held devices which were coincided with the product within the store.
- Provided customers with assistance when they needed it in purchasing product for their projects. Clerk
Dollar General #4425 - Keller, TX
2009 to 2010
- Utilized cash register to complete customer's purchases.
- Handled funds received from customers to purchase goods, and distributed proper change.
- Merchandised shelves with product ordered for the store.
- Assisted in unloading product from large truck in order for the manager to receive the product needed for the store.
- Applied customer service skills to assist customers with concerns, and purchases. Assistive Technology Sales Manager
Pelican Computer - Harahan, LA
2007 to 2008
- Researched and presented bids on Assistive Technology products to Louisiana Department of Social Services, Rehab division; as well as local schools and private organizations.
- Loaded necessary software onto hardware items purchased through bids rewarded.
- Delivered, installed, and instructed individuals receiving products how to get the most from the Assistive Technology products rewarded.
Assistant Manager
Black Kettle Management LLC - Metairie, LA
2006 to 2008
- Assisted the members of the LLC in establishing the entity.
- Or dered and received product for the location and assisted in setting up in order to open the establishment for business.
- Hired and trained potential employees that would be a good fit for the establishment.
- Provided back up assistance for bartenders, as well as other individuals who were associated with the organization.
Clerk / 3rd Key Manager
Dollar General #10630 - Metairie, LA
2006 to 2007
- Stocked shelves with product ordered for the store.
- Operated cash register to ring up customers' purchases as well as provide refunds and exchanges.
- Lead others in the correct way to fill shelves with product in accordance with the Dollar General's Planogram.
- Provided customer service by dealing with the issues of customers such as refunds, orders and any other issue that could arise.
- Utilized handheld machines to make orders, and to account for damaged merchandise as well as shrink.
- Accounted for monies after the completion of the shifts of Clerks working during my shift.
- Followed Dollar General's procedures of opening and closing the store. Merchandiser / Account Sales Manager (Large Format) Pepsi Americas - New Orleans, LA
2002 to 2004
- Handled large format accounts by making orders, dealing with customers needs, and supervising who worked as merchandisers for the sales area I was assigned.
- Filled shelves with Pepsi products within the assigned area of the shelves according to the store planograms.
- Was promoted to the sales position within 9 months of beginning employment with Pepsi Americas.
- When I left, my numbers were at 115% of my monthly sales quota. Education
Associates in Applied Science in Business Administration in Business Administration
Kaplan University Online - Davenport, IA
2006 to 2008
Skills
Excel, Excellent verbal and written communication skills., Microsoft Word, Oracle, ordering Additional Information
Skills / Strengths
- Excellent verbal and written communication skills.
- Strong computer skills: Microsoft Word, PowerPoint, Excel, Oracle and Concur
- Ability to use a hand-held for finding product, prices, tags and ordering product needed for the store.
- Highly trained in Lozier and beams as well as other shelving systems.
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