Karla Anderson
Columbia, SC *****
*********@*****.***
Looking for a position where my extensive experience can be utilized to enhance a team that surpasses all others in performance and integrity
Work Experience
Night Auditor
Microtel Inn & Suites-Columbia, SC
February 2021 to June 2024
My duties include:Balancing the accounts from day shift. Managing front desk activity and handling guest check-ins and check-outs. Ensuring customer satisfaction and other concierge activities according to guest preference. Breakfast setup and housekeeping assignments. Sr systems developer/Application Developer
BCBSSC-Columbia, SC
July 1997 to May 2023
Windows server environmork on an OS 390 MVS/JCL, CICS, MQ environments on IBM Mainframe and UNIX, ent. Experienced in VTAM,SFTP AND NDM. Supporting the EDI Gateway production and test environment that is accessible 24 hours a day, except weekly maintenance. Developing and maintaining Cobol, VSAM, CICS, IMS, MQ, APS, EDz and EZTrieve code that process HIPPA /EDI X12 transactions Experience for over 26 years with BCBS on call and JCL, Jobdecks, Procs, SFTP’s, NDM’s and 5010 transactions with various trading partners that come through the
EDI Gateway and other divisions within the corporation. Implemented the Patient Protection and Affordable Care Act (ACA) which defines operating rules as, “the necessary business rules and guidelines for the electronic exchange.” Prior to this I was the production support team lead and responsible for ensuring that the EDI Gateway environments were accessible 24 hours a day except during weekly maintenance. I have been the production support team lead and have lead members on system changes for jointed company projects. Extensive experience with CP Claims on how it functions and recoding the system for current contacts requirements. Coded and Implemented the NPI (National Provider Identifier) and HIPAA 5010 X12 projects for several lines
of business within the corporation. Implement enhanced security and paging systems to monitor EDI Gateways systems to evaluate our communication connections with the network servers. Frequently using my interpersonal, written and verbal communication skills when working with other areas within the corporation. Analyze and solve production and test environments abends, then implement permanent solutions to resolve these abends. Developed and Implemented the new state Medicaid Id Cards. Coordinated and set up EDIG’s New Disaster Recovery plans and recovery process through DR Manager for all LOB’s and continued to maintain them on an ongoing bases. I’ve received my government C2 security clearance to work on government contracts which required both fingerprinting and background checks. Received Associate of the Quarter for Division 34, during the second quarter of 2008. I have implemented new and rewritten new systems in the last year for the new Tricare contracts. I have been instrumental in assisting in fixing production issue Education
Bachelor's degree in Business
Nebraska Wesleyan University - Lincoln, NE
August 1987 to May 1989
Skills
• Night Audit (4 years)
• Cash Handling (6 years)
• Microsoft Office (10+ years)
• Microsoft Outlook (10+ years)
• Auditing (4 years)
• Microsoft Excel (10+ years)
• Computer skills (10+ years)
• Communication skills (10+ years)
• Customer service (10+ years)
• Hotel experience (4 years)
• Organizational skills (10+ years)
• Hotel experience (4 years)
• Guest services (4 years)
• Front desk (4 years)
• Cash handling (6 years)
• Hospitality (4 years)
• Financial auditing (4 years)
• Cash register (6 years)
• Computer science (10+ years)
• Unit testing (10+ years)
• Analysis skills (10+ years)
• Software development (10+ years)
• IT (10+ years)
• Customer service (10+ years)
• Guest relations (4 years)
• System administration (10+ years)
• DB2
• Management
• Accounting
Certifications and Licenses
Driver's License
May 2023 to May 2031