High School Facility Maintenance
Resume:
Vicky Pecina
*****.******@*****.***
BROWNSVILLE, TX
Education
Work History
ADS – Facility Maintenance Compliance Coordinator 2022 - 2024
● Assist the Immigration Processing Center with the intake process.
● Provide basic needs to detainee arrival to the facility (to include but not limited to clothing, hygiene products, shower).
● Request supplies for the facility to have in stock.
● Collect and tag textiles and linens.
● Maintain facilities inventory and submit daily inventory reports.
● Maintain cost savings of daily operations.
● Maintained safe, clean, and hazard-free tasks include regular maintenance and general cleaning of common areas including restrooms (linen and clothes) duty, and general maintenance of outdoor areas.
● Able to react to change productively and handle other essential tasks as assigned.
● Seek cost savings in daily operations.
Southwest Key Programs – Youth Care Worker 2018 - 2019
● Conduct intake services, completing necessary paperwork, providing youth with an overview of the program services and for initial placements of youth into the shelter.
● Provide basic needs to youth upon arrival to the program (to include but not limited to meal, clothing, hygiene products, shower, and bedroom assignment).
● Provided Direct Care Services to youth, ensured that ratios and appropriate supervision were continuously met as per state and federal requirements.
● Developed positive rapport with youth while serving as a role model to create a safe and caring.
● Ensured all forms and clients' services are properly completed in SWK’s web-based program (ETO) to ensure compliance with state and federal requirements.
● Assisted in the evacuation of youth as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
● Observed, report and documented identified behavior patterns and required information that merit documentation such as: Elevated supervision forms, close observations, food logs, sleep logs and bed check logs.
● Tend to infants and toddlers in a childcare setting.
● Served as a Substitute Teacher in the absence of the Teacher in a classroom. SOS Staffing - Substitute Teacher K-12 2016 - 2017
● Assist in the absence of the classroom teacher.
● Provided instruction and managed the learning environment.
● Developed positive rapport with youth while serving as a role model to create a safe and caring environment.
● Keep all children in the classroom safe.
● Take attendance and report to the attendance records office.
● Assist any children with questions on lessons.
Maximus - C.S.R. 2014 - 2016
● Answer the numerous consumer calls in the call center environment and Introduce managed care choices to recipients and aid in navigating health care and dental plans.
● Input data directly into specified internal automated systems following project policies.
● Provide a professional outstanding service to customers ( re- setting passwords, login user account)
● Assist customers with completion of forms, including expense claims.
● Facilitate translation services for non-English speaking callers according to procedures. Schlitterbahn Resort – Supervisor 2012 - 2014
● Supervise my team’s workflow.
● Assure all duties assigned to employees are being met. Monitor daily objectives and performance.
● Train new hires understand their role and support them in their transition to their new duties.
● Create employee schedules, keep time keeping and report any approved leave of absence to Human Resource.
● Assisted in resolving employee and/or customers issues and disputes. El Clavo Lumber – Receptionist 2011 - 2012
● Assist with answering phone calls,
● Prepare lease documents and ensure accuracy of all paperwork.
● Collect security deposits and other fees associated with leases.
● Respond to tenant inquiries and requests in a timely manner.
● Maintain accurate records of all leases and tenant information.
● Ensure compliance with all applicable laws and regulations.
● Develop and maintain relationships with landlords and tenants.
● Assured tenant compliance with lease terms were being met.
● Request maintenance service to tenants’ properties. Skills
Basic Computer Skills (Microsoft Windows )
Organizational Skills
Strategic Planning and Scheduling skills
Fast learner
Bilingual (Spanish)
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