PROFESSIONAL
SUMMARY
SKILLS
WORK HISTORY
KEISHEILA COTE
HENDERSON, NEVADA 89014 931-***-**** *********@******.*** WWW: BOLD PROFILE
Accomplished manager and driver with extensive experience at FedEx Freight, demonstrating exceptional time management and customer service skills. Expert in handling long hauls and managing teams to enhance service delivery and resolve conflicts efficiently. Holds a Valid Class A CDL, ensuring compliance and safety in all operations. Proven track record of improving team performance through effective cross- training.
Time Management
Valid Class A CDL. Driver's
License
Customer Service
JUNE 2023-JUNE 2024
Driver Fedex Freight Reno, NV
FEBRUARY 2021-JUNE 2023
Driver FedEx Freight Lewisburg, TN
Long haul (OVER THE ROAD)
Hauling Doubles (trailers)
AUGUST 2020-FEBRUARY 2021
Driver FedEx Freight Mead, CO
City driver
Long vans
Pups
NOVEMBER 2018-AUGUST 2020
Driver FedEx Freight Las Vegas, NV
APRIL 2018-NOVEMBER 2018
Freight Handler FedEx Freight Phoenix, AZ
AUGUST 2015-FEBRUARY 2018
Manager Jucy Inc. Las Vegas, NV
EDUCATION
Accomplished multiple tasks within established timeframes. Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
N/A: Criminal Justice
University of Phoenix, On-line
N/A: Substance Abuse
University of Phoenix, On-line
Graduated: Basic
Green Valley High School, Henderson, NV